Lead Worker

Didlake, Inc. • Silver Spring, MD

9d • Onsite

About The Position

At Didlake, our mission goes beyond maintaining clean facilities—we create meaningful employment opportunities for individuals with disabilities. As a Lead Worker – Janitorial, you will play a vital role in ensuring high-quality custodial services while mentoring and supporting team members with significant disabilities. Through your leadership, coaching, and hands-on support, you'll help employees build valuable workplace skills, confidence, and opportunities for career growth within our organization. This position combines leadership and hands-on custodial work, spending approximately 50% of the time assisting the Janitorial Supervisor with leading the team and 50% performing janitorial duties.

Requirements

• High School Diploma or GED, or an equivalent combination of education and experience.
• At least one (1) year of recent commercial custodial or facility maintenance experience.
• Ability to successfully pass a background check.
• Knowledge of commercial cleaning methods, products, equipment, and safety procedures.
• Experience operating custodial equipment, including floor care machines.
• Strong verbal communication skills with the ability to read, write, and understand basic instructions and documentation.
• Ability to lead, by example with professionalism, reliability, and a strong work ethic.
• Strong organizational, problem-solving, and decision-making skills.
• Ability to train, coach, and reinforce standard operating procedures and safe work practices.
• Demonstrated ability to work effectively and respectfully with individuals with disabilities.
• Positive attitude, adaptability, initiative, and commitment to deliver quality service.
• Ability to work independently and collaboratively in a fast-paced environment while meeting performance and quality standards.

Nice To Haves

• Previous experience leading, supervising, or mentoring employees preferred.
• snow removal equipment experience is a plus.

Responsibilities

• Assist the Janitorial Supervisor in coordinating daily custodial operations and ensuring contract requirements are met.
• Lead, train, mentor, and support janitorial team members, including individuals with disabilities.
• Assign daily work, distribute supplies and equipment, and inspect completed work to ensure quality standards are achieved.
• Provide coaching on proper cleaning procedures, equipment operation, and workplace safety.
• Address employee and customer concerns, resolving issues when appropriate and escalating to management as needed.
• Perform routine custodial duties including: Cleaning offices, hallways, restrooms, stairwells, and common areas.
• Sweeping, mopping, scrubbing, stripping, waxing, and polishing floors using manual and powered equipment.
• Cleaning windows, doors, fixtures, and other building surfaces.
• Emptying trash and replenishing restroom and janitorial supplies.
• Operate custodial equipment and, when required, snow removal equipment.
• Perform snow and ice removal during inclement weather, including applying ice melt to walkways and entrances when required by contract.
• Complete required training and maintain compliance with all Didlake policies and safety procedures.
• Promote a positive, respectful, and team-oriented work environment while maintaining professional conduct and appearance.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans
• A 401k-Retirement plan with company match
• Employee Assistance Program
• Wellness Program
• A paid time-off program in which the benefits increase based on your tenure with the company
• A paid sick leave program that begins to accrue upon starting work
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED