Lead Warehouse Technician, Test & Repair

JPW Industries•Manitowoc, WI

About The Position

The Lead Warehouse Technician, Test & Repair tests and prepares finished machines before shipment and repairs customer-returned and inventoried machines. The role also follows through on machinery and parts returns and efficiently prepares incoming items for service. As a member of the Warehouse division, the technician reports directly to the Warehouse Operations Manager and works with the warehouse team, Technical Support, Quality, and Engineering to identify defects and manufacturing deficiencies, analyze product failures, and share root-cause findings with teams that can address them. The position calls for a hands-on technician with electrical and mechanical knowledge who can read schematics and work with PLCs and controllers. The position involves substantial work in a warehouse and distribution center. Team members may encounter varying temperatures and moderate noise, and may occasionally be exposed to dust, fumes, or airborne particles. Extended and flexible hours may occasionally be requested.

Requirements

High school diploma, GED, or equivalent.
At least 2 years of related machine technician and fabrication experience.
Knowledge of machines and tools, including their uses, repair, and maintenance.
Experience with PLCs, controllers, and circuits.
Ability to interpret electrical schematics and blueprints.
Ability to safely operate a forklift and overhead cranes.
Proficiency in CAD/CAM software and Outlook.
Ability to troubleshoot problems quickly and thoroughly, make decisions under pressure, and remain tactful.
Strong time-management, technical, communication, and interpersonal skills.
Attention to detail and commitment to data integrity.
Good work habits and leadership when needed to meet deadlines.
Desire to grow professionally and willingness to take on new responsibilities as the business evolves.
Ability to regularly stand, walk, reach, bend, stoop, twist, kneel, crouch, and use hands to operate equipment and handle products.
Ability to regularly lift or move 50 pounds and, with assistance, up to 125 pounds.
Vision abilities including close, distance, color, peripheral, depth perception, and ability to adjust focus.

Nice To Haves

Technical certification from an accredited technical school or a Journeyman License.
Experience with SAP.
Welding experience.

Responsibilities

Test and prepare new machines before shipment to confirm they meet production specifications.
Change machine voltage when required by the customer order.
Prepare incoming items for service efficiently and accurately.
Repair customer-returned and inventoried machines in accordance with production specifications.
Disassemble machines and remove parts for repair or replacement using hand tools, hoists, jacks, and cranes.
Troubleshoot electrical and mechanical faults, including PLCs, controllers, and circuits, using schematics and blueprints.
Provide accurate solutions to service issues.
Analyze product failures, design flaws, and service issues and help correct root causes.
Assist in identifying and resolving machine defects and manufacturing deficiencies.
Process and follow through on machinery and parts returns, keeping records accurate in SAP.
Apply industry best practices, techniques, and safety standards in repair and testing work.
Use JPW core values and culture to promote accountability and engagement.
Promote cooperation within and between teams.
Take on additional relevant responsibilities and projects as assigned.