Lead Warehouse Specialist- Returns Depts
About The Position
The Lead Warehouse Specialist is responsible for overseeing daily shipping operations, ensuring timely and accurate shipment of goods, coordinating with team members, and maintaining compliance with company policies and safety regulations. This role involves leading daily operations in a specific department to meet and exceed key metrics, conducting tier 1 meetings, participating in the safety committee, ensuring appropriate workflow and labor distribution, and resolving obstacles. The Lead Warehouse Specialist will also assist management with safety and building security issues, allocate resources for pre-shift safety walkthroughs, and contribute to accident analyses. They will partner with leadership in other departments to balance volume and labor, develop operational improvements using LEAN practices, and ensure completion of all required paperwork and adherence to Standard Operating Procedures. Additionally, this role includes providing training and coaching to team members and upholding a 5S culture.
Requirements
- High School diploma or equivalent
- 3 years of supervisory or leadership experience preferred
- Experience in and familiarity with systems, tools, or processes preferred
- Warehouse, distribution, supply chain experience
- Knowledge of warehouse management systems and equipment
- Basic level of computer skills preferred; MS Office Suite
- Strong verbal and written English communication skills
- Basic math skills
- Knowledge of the operation of power/mobile equipment; may require additional training and/or certification on additional power equipment
- Ability to lift a minimum of 70 pounds regularly, up to 150 pounds infrequently and operate manual pallet jacks
- Physically able to handle repetitive lifting, climbing, standing, and walking
- Must be able to perform the duties performed by the associates they lead
- English competency required
- Consistent job performance and positive behavior
- Strong teamwork, attendance, and customer service
- Professional appearance
- Commitment to company core values
- Basic product knowledge
Nice To Haves
- General Education as area of study
- Additional Language Skills
Responsibilities
- Lead daily operations in a specific department to delivery and exceed key metrics
- Conduct tier 1 meetings
- Participate in safety committee
- Ensure appropriate workflow and labor distribution
- Address and resolve obstacles
- Assist management with safety and building security issues
- Allocate resources to perform comprehensive pre-shift walkthrough of the department to identify and address any safety risks
- Contribute to root cause accident analyses and resolution activities
- Partner and ensure ongoing communication with leadership in the other departments to balance volume and labor across the shift by helping to direct and coordinate workflow
- Develop ideas and suggestions for operational improvements utilizing LEAN practices
- Responsible for completion of all required paperwork and adherence to established Standard Operating Procedures
- Provide training and coaching to new and existing team members, including technical training, problem-solving resources, recognition and input for performance reviews
- Assist upholding a 5S culture by keeping the department clean, organized, and audit-ready
Benefits
- 401(k)
- competitive salaries
- incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
