Lead Warehouse Associate- Orlando, FL

Encore Global•Orlando, FL

5d•Hybrid

About The Position

The Lead Warehouse Technician (WO) leads advanced equipment handling and logistics operations, incorporating modern technology and automation systems while supervising warehouse personnel. This role combines traditional warehouse management with emerging technological solutions to optimize operations and ensure maximum efficiency. This role reports directly to the Supervisor of Warehouse Operations or the Manager of Warehouse Operations.

Requirements

High School diploma or GED
1-3 years of warehouse experience with exposure to modern warehouse technologies
Demonstrated proficiency in operating warehouse equipment and safety protocols
Physical ability to lift 50+ lbs and perform warehouse tasks following ergonomic guidelines
Experience with modern Warehouse Management Systems (WMS) and inventory control software
Proficiency in using RF scanners, barcode systems, and RFID technology
Basic understanding of automation and robotics in warehouse operations
Competency in Microsoft Office and warehouse-specific software applications
Strong problem-solving abilities and analytical thinking
Excellent communication skills for cross-functional collaboration
Adaptability to new technologies and processes
Commitment to safety and quality standards
Team-oriented mindset with strong customer service focus

Nice To Haves

Technical certification in warehouse operations or related field
Experience with automated warehouse systems and IoT devices
Certified Maintenance and Reliability Technician (CMRT) certification
Knowledge of lean management principles and continuous improvement methodologies

Responsibilities

Utilize advanced Warehouse Management Systems (WMS) to efficiently process receiving, shipping, and labeling of products
Execute quality control processes using AI-driven defect detection systems and random inspections
Implement lean management principles to optimize inventory control and reduce waste
Utilize real-time inventory tracking systems and IoT devices for accurate stock management
Process shipments using automated systems for small parcel, LTL, and fleet deliveries
Operate and interact with modern warehouse equipment, including automated guided vehicles (AGVs) and automated storage systems
Maintain proficiency in operating traditional equipment such as forklifts, reach trucks, and powered pallet jacks
Utilize route optimization software and real-time tracking systems for efficient delivery management
Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring
Participate in regular safety training programs, including updated OSHA certifications
Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries
Maintain hazard communication (HazCom) compliance and emergency response preparedness
Implement 5S principles (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization
Perform preventive maintenance using predictive analytics and IoT-enabled monitoring systems
Maintain cleanliness standards in accordance with modern warehouse practices
Support sustainable and eco-friendly warehouse practices
Mentor warehouse staff, fostering a collaborative and high-performing team environment.
Act as the primary point of contact for resolving escalated customer service issues related to warehouse operations.
Collaborate with cross-functional teams to address operational challenges and improve service delivery.
Drive a customer-centric approach by ensuring timely and accurate order processing and delivery.