Lead Veterinarian - Eglinton

Juno Veterinary•Toronto, ON

9d•Onsite

About The Position

At Juno Veterinary, the mission is to ensure every pet and team member has the support needed to thrive, aiming to establish a stellar standard of care for the veterinary industry, known as the Juno Standard of Care. As a founder-led business, Juno is seeking individuals who share this vision and want to contribute to shaping its future, particularly those who enjoy building new things and being part of a growing and evolving group supporting the future of veterinary medicine. Doctors of Veterinary Medicine (DVMs) are considered clinic captains, providing professional mentorship, supervising treatment, and ensuring clinical excellence. They are expected to uphold the Juno Standard of Care, practicing high-quality veterinary medicine with compassion and collaboration, ensuring every pet and person feels valued. Juno veterinarians are seen as the heart behind every act of compassion. As a Lead DVM, the role involves shaping associate DVMs into excellent, compassionate doctors and collaborative colleagues, as well as partnering with the Practice Manager (PM) to support the success of clinic teams through medicine, member experience, and efficient operations.

Requirements

Recognize that growth does not stop, that there is always an opportunity to learn, develop and keep getting better
Always evolving, and know that feedback is one of the keys to growth and proactively seek it out
Passionate about your work in the veterinary community and the quality of care that you provide
Recognize the value in all roles within the clinic, from DVM to ACA and celebrate team work and collaboration within it
Communication is an important part of successful collaboration with our teams and our members, and work to be a compassionate and clear communicator
Take initiative, and have a can-do attitude that focuses on solutions and progress
Adaptable and flexible within your clinic environment and in the company as a whole
See Juno’s vision, mission and goals and they match with yours
Want to support and guide other parts of the clinic team, medically and otherwise
Want to partner with your PM and Juno to understand and help create a successful clinic from the lenses of the team, the members, and the business
Have a basic interest in and/or understanding of veterinary business metrics and how good medicine leads to a healthy business
Minimum of 5 years experience in clinic
Love all things wellness, medicine, surgery and dentistry
Medical competence: able to diagnose and treat infectious, inflammatory, metabolic, degenerative, physiologic and environmental disease
Urgent care: able to triage and stabilize urgent/emergent cases before referring
Surgical competence: feline spay and neuter, canine spay and neuter (including mature and large breed), cryptorchid neuter, umbilical hernia repair, mass removals, cystotomy, laceration repair, eyelid surgery, enucleation, gastropexy
Dental competence: charting, reading XR, gingival flaps, burring and sectioning, extractions, closing extraction sites
Drives Juno vision and purpose within the clinic
Builds effective teams
Sets expectations and leads by example
Hold teams accountable
Able to address conflict
Develops individuals via coaching
Ability to see and understand the perspective of all of our stakeholders- the pets, the members, the team and the organization
Able to partner with PM and Juno as a whole to develop and execute initiatives to evolve our care
Communicates clearly and compassionate with team and members
Demonstrates excellent time management skills - is able to manage scheduled appointments, walk-ins, urgent cases and tasks
Remains productive; during slower periods, be able to self-start and motivate support staff
Displays problem-solving capabilities to adapt, troubleshoot, and/or brainstorm solutions when something isn’t working well; this includes contacting the next level up for help and/or support
Possesses self-knowledge of strengths and weaknesses
Is able to hear and act on feedback
Motivated to grow personally and professionally
Able to flow with the changes that occur at Juno as we grow and continually test/improve our processes
Works collaboratively with team members and is willing to help out with non-doctor tasks when needed (and able to)
Works collaboratively with other veterinarians in clinic and company-wide to make sure they are on the same page medically and to seek out help with challenging cases

Nice To Haves

Comfort with POCUS and abdominal ultrasound
Strong interest in leadership, previous leadership experience

Responsibilities

Manage medical safety reports and medical quality
Shadow appointments and review medical records with the intent to mentor as needed
Have consistent 1:1s with DVMs to coach them on medicine, surgery, dentistry, member experience and team communication
Partner with PM to support medical operational efficiency, member experience, and team development
Conduct regular meetings with DVMs, PM, leads, the National Medical Director (NMD), and other Lead DVMs
Perform annual DVM reviews and development planning
Utilize DVM status to its highest level in medicine, surgery and dentistry, and as a leader in the clinic
Primarily responsible for your own patients, including appointments, procedures, interpreting lab work, prescribing medication, and following up
Handle similar follow-ups on clinic patients when the primary vet is not in the clinic or available
Ensure timely completion of charting and tasks
Forge connections between members and Juno through positive client experience by way of proactive client plan formulation, small conflict resolution, thoroughness and efficiency
Actively participate in all team meetings to improve overall medical quality
Coach and support inexperienced doctors and support team members
Develop positive relationships with the team
Clearly and efficiently communicate wants / needs with the support team and leadership team
Align with and promote Juno initiatives
Seek to understand basic business needs, metrics, and benchmarks
Expand service offerings through CE and trainings
Supervise treatment and ensure clinical excellence
Uphold and practice the Juno Standard of Care, veterinary medicine of the highest quality
Shape associate DVMs into excellent and compassionate doctors, collaborative colleagues, and thoughtful partners in Juno’s evolution of pet care
Partner with the PM to understand and support the success of clinic teams through medicine, member experience, and efficient operations