Lead Valet (H)

ABM • Austin, TX

2d

About The Position

The Lead Valet is responsible for a team of valets who park and retrieve vehicles, and may drive customer vehicles as needed. The role requires complying with traffic laws, facility policies, and pedestrian regulations while providing friendly, professional, and prompt customer service. The Lead Valet coordinates valet operations, responds to guest and team member inquiries, and helps manage traffic flow, wait times, payments, and daily revenue. The work takes place outdoors in an unprotected environment in all climates for extended periods, and includes keeping the work area free of debris. The posting describes this as a good job for someone entering or returning to the workforce with limited experience and education. Veterans and candidates with military experience are encouraged to apply.

Requirements

• Must be at least 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.
• Must have experience leading a team.
• Must be flexible between 7 a.m. and 7 p.m.
• Must know how to drive a vehicle with a manual transmission.

Responsibilities

• Coordinate traffic flow.
• Communicate valet procedures, information, and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking and immediately store vehicles.
• Interact with guests in a friendly manner.
• Assist guests with loading and unloading.
• Collect and secure guest keys.
• Predict and communicate traffic-flow peaks and lot issues.
• Identify and arrange extra support for extended wait times.
• Accurately tally and split the tip pool.
• Receive and receipt a variety of valet payments.
• Accurately reconcile and report daily revenue.
• Project currency and coin requirements and reorder as necessary.
• Operate, park, and retrieve vehicles safely while obeying traffic laws, facility policies, and applicable pedestrian regulations.
• Work outdoors in an unprotected environment in all climates for extended periods.
• Keep the work area clean of debris.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed