Lead UX Product Designer

Centro

About The Position

Centro Benefits Research is an employee benefits service organization that provides research, analysis, and process facilitation for employee benefits consultants and insurance carriers. Our mission is to bring modern technology to a legacy insurance process and help all stakeholders work more efficiently for the benefits of millions of working Americans depending on building their financial security through benefits offered at work. In February 2020, our small team joined OneDigital, one of the largest leading Benefits and HR Consulting firms in the country, to help us realize the full potential of our vision and a mission of standing up a groundbreaking digital platform that helps advance the industry into the future of how employee benefits are managed. With tremendous growth in our business and increasing demand for our services, we are expanding the team and seeking a User Experience Designer Lead to join our Product Team. In this role, you will collaborate with Product Owners, Engineering, and Business Teams to help shape the vision and the feature functionality for the new digital platform connecting multiple stakeholders and partners in the process of creating and delivering employee benefits for thousands of small employers and millions of working Americans. Our platform will be used by employee benefits consultants and brokers, insurance carriers, and other service providers to deliver a modern digital and connected experience to all. This is a new role with a newly created team of digital product and technology enthusiasts on a mission to solve big problems. You will work with a high degree of autonomy, collaborating with like-minded teammates building software from the ground up. If you are a brave and tenacious team player with a passion for innovation, problem-solving, challenging the status quo, and always looking for a better way of doing things, you will love working here.

Requirements

Very strong data visualization skills
Ability to present design ideas clearly and effectively to help stakeholders make decisions.
Understanding and hands on experience with UX research methodologies and ability to execute them if needed.
Working experience with Figma, Sketch, Adobe CS, and InVision
Practical understanding of the latest technologies used to build rich web, desktop, and mobile apps (HTML5, CSS, JavaScript, React, APIs)
Extremely high attention to detail in planning, managing, producing, and polishing design deliverables
Outstanding communication, presentation, and leadership skills
Ability to prioritize effectively
Excellent organizational and time management skills
Enjoys being part of a small team with a big mission
Hands on Designer Experience with solid technical background
4 years of demonstrated experience solving complex design problems for Web or software solutions for data intensive and transaction-oriented applications
Deep understanding of Design principles and their application
Experience in direct, hands-on collaboration with developers, business analysts, product managers
Expertise in defining and implementing user experience design and brand guidelines
Experience in conceptual development and rapid creative prototyping as well as tactical UI design and implementation
Solid experience with all phases of UX process: sketching, wireframing, prototyping, site mapping, user journey mapping, user flows, user testing

Responsibilities

Partner closely with Product and Engineering to distill complex problems and propose simple, elegant design solutions
Design impactful User Interfaces, clever and effective interaction patterns which help establish digital process familiarity
Research, define and maintain user personas, user mental models, and user journey maps
Develop and maintain design principles, style guide and pattern library to be used in all design, prototyping, and front-end engineering functions
Translate from sketch to specs complex business workflows into user flows, wireframes, interaction models, hi-fi user interface prototypes, and engineering ready delivery assets following the Agile development process.
Be the customer advocate to drive relentless focus on the user and their desires, thinking, constraints, opportunities.
Plan appropriate type and execute necessary customer research including: Concept, Heuristic, Usability, A/B Testing
Using design thinking techniques collaborate across various stakeholders to influence strategy and roadmap
Constantly improve technical acumen to maintain awareness of current and emerging front-end code capabilities and constraints across all standards to ensure technical business needs are met while maintaining a strong focus on the user experience