Lead UX Designer (Product Design)

Rev•Austin, TX

21h•Hybrid

About The Position

There’s never been a more exciting time to be part of Rev. Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it. Come build what’s next with us 🚀 How this role will Serve, Own and Grow at Rev: In this role, you’ll lead the design of innovative products that transform how people capture, understand, and act on insights from conversations, files, and meetings. You’ll work closely with our Head of Product, product managers, engineers, customers, and other stakeholders to turn complex workflows and sophisticated AI capabilities into simple, intuitive, and trustworthy experiences. Rev is an AI-first company, and we’re looking for a designer who is excited to help define what AI-native design looks like in practice. You’ll use AI throughout the design process to accelerate exploration, synthesize research, develop and test concepts, create prototypes, and improve collaboration. You’ll also help establish stronger design systems and repeatable processes that allow our teams to move faster without sacrificing quality or customer empathy. This is a hands-on individual-contributor role—not a traditional design-management position. You’ll independently own significant product initiatives from discovery through delivery and iteration, influence product direction, and elevate design quality across Rev. For someone with previous leadership experience, the role may also include mentoring or player-coach responsibilities while remaining deeply involved in day-to-day execution.

Requirements

Significant experience as a UX or Product Designer, with demonstrated success operating at the Senior, Staff, or Lead level
A compelling portfolio demonstrating recent, hands-on, end-to-end ownership of complex product experiences and meaningful customer or business impact
Strong interaction, UX, and visual-design capabilities across responsive web and mobile experiences
Advanced proficiency in Figma and modern prototyping methods
Experience conducting customer research and usability testing and translating qualitative and quantitative insights into product improvements
Demonstrated, sustained use of AI throughout the design process, with specific examples of how it improved speed, quality, experimentation, or outcomes
Experience designing AI-powered products or features, including thoughtful approaches to trust, uncertainty, transparency, user control, correction, and failure states
Experience contributing to or strengthening a scalable design system
A history of successful collaboration with Product and Engineering, including the ability to communicate design decisions and tradeoffs clearly
The ability to independently lead ambiguous, high-impact initiatives while moving fluidly between strategic thinking and detailed execution
The ability to create clarity, introduce appropriate structure, and move work forward without adding unnecessary bureaucracy
Strong product judgment, systems thinking, accountability, and a bias toward action, experimentation, and measurable customer outcomes
A strong foundation in user-centered design, information architecture, responsive design, and accessibility

Nice To Haves

Experience with AI products, B2B SaaS, legal technology, media workflows, speech technology, or conversational intelligence
Experience working in a fast-paced startup or similarly dynamic, resource-constrained environment
Previous mentorship or player-coach experience
A bachelor’s or master’s degree in Interaction Design, Human-Computer Interaction, or a related field

Responsibilities

Own complex product experiences from customer discovery and problem definition through concept development, prototyping, delivery, measurement, and iteration
Partner closely with Product and Engineering to translate customer needs, business priorities, technical constraints, and product data into intuitive AI-powered experiences
Simplify complex workflows involving automated speech recognition, conversational intelligence, and related technologies
Design cohesive experiences across web, desktop, and mobile products
Create user flows, wireframes, interactive prototypes, detailed interfaces, and production-ready designs in Figma
Work closely with Engineering throughout implementation to maintain design quality and resolve tradeoffs efficiently
Use AI throughout your workflow to accelerate research synthesis, ideation, prototyping, testing, documentation, and iteration
Experiment with emerging AI tools and help establish effective, repeatable AI-enabled design practices across the organization
Conduct customer discovery and usability testing, using qualitative and quantitative insights to improve shipped experiences
Design trustworthy AI experiences that thoughtfully address uncertainty, transparency, user control, correction, failure states, and error recovery
Recognize when AI can meaningfully improve the customer experience—and when it is not the right solution
Strengthen Rev’s design system, including its components, patterns, documentation, governance, and connection to Engineering implementation
Establish repeatable processes that improve design quality, consistency, ownership, collaboration, and speed
Serve as a senior design voice across the Build organization by communicating design rationale, facilitating critiques, and advocating for the customer
Build alignment across Product, Engineering, and key stakeholders by listening with empathy, communicating clearly, making decisions efficiently, and acting with urgency
Depending on experience, mentor other designers and provide player-coach leadership while maintaining substantial hands-on ownership