Lead UX Designer (Hybrid)

Ryan•Dallas, TX

6d•Hybrid

About The Position

Ryan is seeking a Lead UX Designer to shape the future of its digital tax products. This hands-on leadership role balances design craft with team guidance. The designer will guide experience strategy, mentor designers, and partner with Product and Engineering to create intuitive, impactful user experiences. The role is part of a collaborative team that values curiosity and pushing the boundaries of design. Applicants must include a digital portfolio or portfolio link. The position is hybrid. New team members will work in a Ryan office three days per week during their first 60 days. After that, the schedule will adapt to a minimum of one day per week based on the needs of the role, team, and individual. Dallas, Texas, and Burlington, Massachusetts, are preferred locations. Work is primarily computer-based, with regular collaboration across teams, clients, and vendors. Occasional travel of up to 10% may be required. The role has no direct supervisory responsibilities, though it may delegate tasks to junior team members.

Requirements

7–10 years of product or UX design experience, including end-to-end ownership of complex workflows.
Proven ability to lead and mentor designers and raise the quality of team output.
Strong portfolio demonstrating UI and UX work grounded in user-centered and data-informed design.
Mastery of modern design tools such as Figma.
Proficiency using AI-assisted tools to build and iterate on coded prototypes.
Ability to navigate ambiguity and drive toward clarity.
Ability to connect design impact to measurable outcomes and business value.
Collaborative and approachable working style, with a proactive approach to fostering a positive team culture.
Applicants must include a digital portfolio or link in their application.

Nice To Haves

Financial, enterprise, SaaS, or B2B background.
Demonstrated ability with AI tools and processes that accelerate design and research, such as Claude, Figma Make, or Lovable.
Familiarity with research tools such as Maze and Marvin.

Responsibilities

Set design direction and elevate standards across digital products with a strategic mindset.
Mentor and develop designers, fostering innovation, curiosity, and continuous learning.
Guide teams through ambiguity toward clarity and alignment.
Partner with Product and Engineering to define requirements, align on user needs, and shape product strategy.
Champion the design system to ensure consistency, scalability, and long-term cohesion.
Facilitate workshops and ideation sessions to unlock solutions and encourage collaboration.
Conduct user research and translate insights into designs that drive measurable outcomes.
Present and advocate for design decisions with stakeholders and clients, connecting them to business value.
Move quickly from concept to testable experience, selecting appropriate artifact fidelity, including wireframes, prototypes, user flows, and information architecture.
Produce polished, pixel-perfect UI deliverables that set a high visual standard and translate into production-ready components.