Lead Trainer

Ericsson • Lewisville, TX

2d • Onsite

About The Position

The Ericsson US 5G Smart Factory is growing, and we are looking for a Lead Trainer to join our Production team within Operations. In this role, you will play a central part in building the capabilities of our workforce — helping manufacture some of the most advanced radios and basebands in the world, the technologies that power 5G connectivity. This is an exciting opportunity for someone who thrives in a fast-paced, high-tech manufacturing environment, embraces change, and has a genuine passion for developing people. The Lead Trainer reports to the Production Training Manager and serves as a resource, guide, and role model for Technical Trainers, Operators, and other team members across the factory.

Requirements

• High school diploma or equivalent
• Strong facilitation, interpersonal, verbal, and written communication skills
• Demonstrated ability to guide, coach, and motivate others
• Proven ability to lead complex problem-solving activities
• Proficiency with Microsoft applications and basic LMS administration
• Ability to work in a fast-paced, high-tech manufacturing environment and periodically work flexible shift hours
• Experience in a manufacturing environment with foundational and advanced operational skills
• Professionalism and confidence in a high-visibility training role
• Experience with environmental and safety compliance, ISO competence management, and training governance
• Ability to collaborate across cross-functional groups with diverse backgrounds
• Familiarity with objective-based training theory, functional assessment methodologies, and LMS administration

Responsibilities

• Provide ongoing training and development support to embed a problem-solving mindset into day-to-day operations
• Coordinate and facilitate onboarding training for all new Smart Factory employees to ensure a consistent and impactful new-hire experience
• Evaluate learning outcomes using knowledge assessments and functional performance evaluations
• Maintain comprehensive tracking of completed and required training
• Support the Production Training Manager in developing new Technical Trainers
• Partner with operational managers to build individualized development plans for employees
• Define readiness targets for critical training aligned with business strategy and develop training plans accordingly
• Collaborate with supervisors, Operations management, and Learning Experience Designers to develop effective training solutions
• Ensure programs comply with ISO competence management and Ericsson Environmental Health & Occupational Safety standards
• Maintain training plans, schedules, compliance records, and reporting through the Learning Management System (LMS)
• Champion operator safety and facilitate cross-functional communication and problem-solving between departments

Benefits

• Choice of three medical plan options
• Dental plan option
• Annual bonus
• 401(k) Plan with automatic 3% company contribution
• 401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
• Company-paid basic life insurance
• Company-paid basic accidental death and dismemberment coverage
• Company-paid short-term disability coverage
• Company-paid long-term disability coverage
• Option to participate in Ericsson’s Stock Purchase Plan
• Minimum of 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED