Lead Test Center Administrator
About The Position
As a PSI Lead Test Center Administrator (Lead TCA), your role encompasses both administrative and operational responsibilities to ensure the smooth functioning of an individual test center. PSI is the leader in the assessment industry and has been in business for over 75 years! PSI provides license and certification exams for state and federal agencies, as well as assessments, for public and private companies. At PSI, we're not just about tests; we're about transformation. Our nationwide network of test centers opens doors to success for people from all walks of life. Diversity is our foundation, and inclusivity is our driving force. Join our team and be a part of a dynamic environment that values your unique perspective.
Requirements
- High school diploma or equivalent mandatory.
- Ability to walk/stand for 40% of shift time.
- Security clearance is required to carry out this role.
Nice To Haves
- Experience in a customer-facing role desirable.
- Experience in testing environment or invigilation/proctoring desirable.
- Skills in Microsoft Office software are desirable.
Responsibilities
- Facility Oversight and Reporting
- Liaison with Regional Site Supervisor
- Support for Other Test Center Administrators (TCAs)
- Test Administration and Supervision
- Staff Scheduling and Coordination
- Customer Service and Candidate Assistance
- Compliance and Reporting
- Additional Projects/Assignments as Requested
Benefits
- continuous workshops
- opportunities to enhance your skills
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
