Lead Technology Strategist

TEKsystems•Berwyn, IL

2d•$125,000 - $190,000•Remote

About The Position

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. In this role, you'll partner with One North's largest and most complex clients to identify and shape opportunities to transform their businesses through optimized marketing technology solutions and the introduction of emerging technologies, including AI. As part of our collaborative strategy team, you’ll work alongside experts in CX/EX, UX, Brand, Content, and Data, welcoming the diverse perspectives that lead to the strongest solutions. While you won’t be directly managing people, you'll serve as a team leader – mentoring colleagues, driving innovation, and shaping the future of One North’s Technology Strategy practice. Combining deep technology strategy expertise, consulting chops, and business insights, you will help spearhead technology strategy success, propelling our clients forward. This role will ideally be based in the Chicago area, but we are open to remote locations across the U.S.

Requirements

8 or more years of enterprise technology experience:
Technology strategy development and execution
Solution architecture and design
Digital transformation leadership
Emerging technology integration
5 or more years of consulting experience:
Workshop facilitation and strategic planning
Client relationship management
Cross-functional team leadership
Technology advisory expertise
Deep understanding of marketing technology platforms, web and mobile technologies, front-end and back-end frameworks, and emerging technologies/AI
Experience applying human-centered design practices and principles
Track record of successful client engagements and technology transformations

Nice To Haves

Empathy: You internalize human experiences and perspectives to advocate and drive change.
Business Insight: You apply business and customer knowledge to advance client goals.
Clarity: You operate effectively and create focus and certainty in the face of ambiguity.
Communication: You deliver effective multi-mode communications and lead by listening.
Collaboration: You partner deeply with others to meet shared objectives.
Innovation: You generate and cultivate new ways for clients to be successful.
Motivation: You are action-oriented and take on new challenges with energy and enthusiasm.
Resilience: You persistently work toward desired outcomes, even under tough circumstances.
Adaptation: You pivot or refine approaches in real-time to meet shifting demands.
Integrity: You have a strong sense of ethical and moral principles and adhere to them consistently.

Responsibilities

Continually develop expertise across emerging technologies, with a specific focus on AI, to guide clients toward practical but future-focused innovation.
Maintain an understanding of technology solutions that support customer, employee, and user experiences (CMS, CRM, ERP, browser-based and mobile applications, websites), with an emphasis on (but not limited to) technology solutions that One North supports, to recommend ecosystem updates and adjustments to clients.
Help translate AI/emerging technology capabilities and limitations into clear implications for client strategy, operations, and customer or employee experiences.
Continually develop and evolve compelling materials and frameworks to communicate and clarify possibilities associated with rapidly changing technology landscapes.
Contribute to One North's technology strategy offerings and thought leadership.
Participate in and support ongoing innovation and capability development.
Lead comprehensive technology assessments of current client ecosystems to identify opportunities to transform or optimize client experiences.
Partner with cross-functional teams to define forward-thinking, comprehensive experience solutions that depend on current ecosystem adjustments and/or emerging technologies/AI.
Guide clients through framing of future-oriented solutions design for confirmed initiatives, including thoughtful incorporation AI/emerging technologies.
Lead strategic technology workshops to shape actionable proof-of-concept or implementation roadmaps for defined experience concepts (impact analysis, dependency identification, etc.).
Integrate AI thoughtfully into team workflows and project delivery, coaching others on effective, responsible use in strategy, design, and analysis.
Foster strong client and team relationships through clear communication; establish yourself as a trusted advisor in the emerging technology space.
Manage multiple strategic initiatives with clear expectations, timelines, and success metrics.
Mentor junior strategists, providing feedback on their work and career guidance.
Contribute to business development through thought leadership and strategic proposal development.
Represent One North internally and throughout the community in thought leadership (conferences, talks, blogs, libraries/tools).
Travel up to 15% of the time to support strategic engagements.