Lead Technology Specialist

Caterpillar•Tucson, AZ

3d•Onsite

About The Position

In this role as a Lead Technology Specialist, you will help shape and deliver innovative solutions that help to improve customer experiences on our machines to address key customer challenges. You will collaborate closely with commercial, engineering, and strategy teams to define product requirements, prioritize initiatives, and develop long-term product strategies. This position plays a critical role in aligning business goals with customer needs and driving successful product outcomes.

Requirements

Producing Results: Understanding of the criticality of getting things done despite current circumstances and the ability to utilize assigned resources and leverage back-channel resources (individuals or teams) to achieve or exceed planned outcomes.
Competitive Environment: Knowledge of business market concepts and principles; ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment.
Knowledge of Customers: Knowledge of various types of customers and ability to analyze customer activities, profiles and information.
Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Bachelor’s degree in Technology, Engineering, or related field preferred

Nice To Haves

Prior experience supporting Mining Technology Products required
Experience understanding customer needs as it relates to business strategy for product road mapping and strategies.
Cross-functional experience across engineering, commercial, strategy, etc.
Construction or Mining experience preferred with knowledge of how customer use our machines; Proving Grounds, Surfacing Managing or Customer Job Site experience preferred.

Responsibilities

Lead the definition and refinement of strategic goals for In Command for Hauling and Fleet features, working with cross-functional team members from Commercial, Strategy, Engineering and New Product Introduction.
Develop and manage multi-generational product plans aligned to business objectives
Establish and manage product line priorities and manage investments
Define, document, and prioritize market requirements, product capabilities, and features
Analyze market conditions and competitive landscapes to inform strategy
Define success metrics and track product performance against objectives
Drive alignment across cross-functional stakeholders through clear communication of strategy
Collaborate with engineering teams to evolve product roadmaps and ensure execution