Lead Technician
About The Position
TransCore (TRN), a subsidiary of ST Engineering, is seeking a Lead Technician to join our team in Houston, Texas. The Lead Technician performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation. Assists manager with field problem solving and distribution of parts and information to field technicians.
Requirements
- High school diploma or general education degree (GED) strongly preferred.
- Typically requires a minimum of 8 years of related experience.
- Must maintain driver’s license in good standing as verified by Transcore.
- Must be comfortable working at heights that could be in excess of 50 ft.
- Proven expertise in leadership or supervisory role.
- Advanced troubleshooting and repair skills for hardware, software, and network systems.
- Expertise in networking protocols (TCP/IP), system integrations, and diagnostics.
- Exceptional organizational and project management skills.
- Excellent verbal and written communication skills.
Responsibilities
- Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
- Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
- Respond to corrective maintenance requests or alarms within an acceptable time frame.
- Restore equipment to operational status as quickly as possible.
- Maintenance of spare equipment and parts following guidelines set forth to do so.
- Recommend preventative maintenance action and program.
- May recommend and develop local administrative practices.
- Make recommendations regarding the application or utilization of the system and its components.
- Complete paperwork accurately and in a timely manner.
- Lead and train technicians.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
