Lead Technician

Stella Maris Family Office•Topeka, KS

2d•Onsite

About The Position

The lead field technician is responsible for managing the day-to-day jobsite performance of field technicians. This person will have to install/service systems independently while checking in on active larger projects. This position is to ensure installations assigned to them will be installed in a professional and accurate manner meeting all the requirements of the project scope. This position may require long hours and out of town travel to a multitude of locations, including new construction sites, schools, offices, and factory environments. The role also involves working in various weather conditions, both outdoors and indoors.

Requirements

High School Diploma or GED
3-5 years industry experience
Excellent professional communication and organizational skills
Team player with strong Commercial Awareness
Strong decision-making and problem-solving abilities
Excellent time management skills and results-oriented performance
Demonstrates ethical integrity while completing essential functions
Ability to pass a pre-employment drug screening
Ability to pass a background screening
Ability to pass a Motor Vehicle Report with favorable results

Responsibilities

Manage the day-to-day jobsite performance of field technicians
Install/service systems independently while checking in on active larger projects
Ensure installations assigned will be installed in a professional and accurate manner meeting all project scope requirements
Ensure all devices are installed where designated
Ensure all programming is complete before leaving site
Keep sales informed if they need to be involved with changes to scope
Keep up on trainings on core product lines and ADS installation techniques
Run service calls and troubleshoot customer equipment
Manage inventory for service calls and job installations
Work with project managers on completion and scheduling of ongoing projects
Perform other duties and responsibilities as assigned by the General Manager and/or Vice President
Monitor and manage onsite labor to deliver a project on time and as designed