Lead Technician – Residential Smart Home Integration

Bravas•Naples, FL

1d•Onsite

About The Position

We're hiring an experienced Lead Technician (also known as a Lead AV Technician, Lead Low Voltage Technician, Senior Home Automation Technician, or Residential Integration Specialist) with deep expertise in pre-wire, trim-out, programming, and field service. This isn't a commercial electrical or commercial AV role. This is high-end residential smart home work — programming Crestron, Control4, Lutron, Savant, or Elan systems, calibrating premium A/V, and delivering flawless luxury living experiences in multi-million dollar homes. As a Lead Technician, you'll be hands-on in the field, guiding installations, troubleshooting issues, and mentoring junior technicians while coordinating closely with project managers. You'll set the standard for quality and precision — from pre-wire through final programming — ensuring every detail is done right the first time.

Requirements

Residential AV/Integration experience: Pre-wire, trim, and finish expertise in luxury home automation, custom AV, or low-voltage installation.
Programming skills: Hands-on experience with one or more platforms — Control4, Crestron, Lutron RadioRA / HomeWorks, Savant, Elan, Josh.ai, or similar.
Networking knowledge: Wired/wireless networking, VLAN configuration, managed switches (Araknis, Pakedge, Cisco Meraki, Ubiquiti).
Service experience: Diagnosing and resolving smart home system issues quickly and professionally.
Ability to read residential construction plans and adapt installations accordingly.
Deep understanding of low-voltage wiring fundamentals and residential construction techniques.
Strong attention to detail and pride in premium-quality craftsmanship.
Professional communication skills — able to represent BRAVAS confidently to homeowners, builders, and trade partners.
High school diploma or equivalent; technical training, CEDIA certification (ESC/IST), or low-voltage license a plus.
Valid driver's license, clean driving record, and ability to pass a background check.

Nice To Haves

technical training
CEDIA certification (ESC/IST)
low-voltage license

Responsibilities

Lead and execute residential pre-wire and trim-out work, ensuring projects are ready for seamless smart home installs.
Program and configure home automation control systems (Crestron, Control4, Lutron, Savant, or similar), IP networks, surveillance cameras, and NVRs to deliver intuitive, high-end experiences.
Perform service calls and troubleshooting with a client-first mindset across Naples and the Southwest Florida market.
Read and interpret residential blueprints, construction plans, and low-voltage schematics.
Install and calibrate whole-home AV systems, in-wall and in-ceiling speakers, subwoofers, distributed audio/video, and structured cabling (CAT5e, CAT6, coax, fiber).
Serve as the lead point of contact on job sites — coordinating with Project Managers, general contractors, electrical contractors, and other trades.
Maintain accurate job documentation and daily updates in project management software (D-Tools, ServiceTitan, or similar).
Mentor junior technicians and apprentices, modeling best practices, craftsmanship, and professionalism.
Safeguard client confidentiality and ensure smart home system and network security best practices.
Participate in on-call service rotation.
Manage tools, vehicle stock, and assigned company assets responsibly.