Lead Technical Program Manager - IAM - Controls

JPMorgan Chase & Co. • Plano, TX

6h

About The Position

Leverage your deep technical expertise and leadership to guide cutting-edge
projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the Enterprise Technology -  Identity and
Access Management team, you will drive the successful delivery of complex
technology projects and programs that will help reaching business goals across
the firm. Leveraging your deep knowledge of technical principles, practices, and
theories is essential for developing innovative solutions, while
simultaneously effectively managing resources, budgets, and high-performing
teams. Your strong analytical reasoning and adaptability skills will enable you
to navigate through ambiguity and change, ensuring that technology initiatives
align with business goals. With advanced communication and stakeholder
management abilities, you will foster productive working relationships and
influence decision-making to achieve mutually beneficial outcomes. As a subject
matter expert, you will contribute to the development of operational plans and
risk management strategies, ensuring the highest quality and professionalism in
service delivery.

You will drive cross-functional programs that identify, assess, and mitigate
technology risks across platforms and services, partnering closely with Product,
Delivery, Risk, and Compliance to develop operationalize controls, accelerate
remediation, and ensure adherence to regulatory and internal policy
requirements.

Requirements

• 5 + years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable and enhance shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Technology control management or information security experience with emphasis on control assessment, mitigation, and control design/effectiveness.
• Program delivery experience in the Identity and Access Management (IAM) domain.
• Executive communication: ability to translate Program Risk into business terms for senior leaders and inform strategic decisions.

Nice To Haves

• Practical experience with public cloud services and controls (e.g., IAM, identity federation, RBAC, secrets management).
• Hands-on experience in Identity and Access Management, including privileged access management concepts and tooling.
• Experience operating in highly regulated industries, applying standards and best practices.
• Demonstrated understanding of how to leverage emerging AI technologies and tools to aid in the efficient delivery across a programs lifecycle.

Responsibilities

• Lead end-to-end delivery of complex, multi-team IAM initiatives with clear scope, milestones, budgets, and measurable outcomes.
• Partner with Product and Delivery teams to assure the translation of requirements into product and engineering roadmaps; prioritize to deliver predictable, high-impact results.
• Identify, assess, and facilitate the mitigation of delivery risks.
• Establish program governance and execution rigor (RAID management, dependency mapping, steering forums, escalation paths, decision logs etc.).
• Ensure IAM programs are delivered with regulatory and policy adherence through embedding compliance-by-design, privacy-by-design, and least-privilege principles.
• Apply technical depth to resolve delivery trade-offs, and de-risk delivery.
• Manage resources, and vendor/partner performance; optimize capacity across internal teams and third parties.
• Build and sustain strong stakeholder relationships and executive communications; provide transparent dashboards on roadmap progress, risk posture, and value realization.
• Lead organizational change management—readiness, training, adoption—and drive continuous improvement through process, tooling, and automation.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees