Lead Technical Product Manager - Remote Kansas

UnitedHealth Group•Overland Park, KS

12h•$112,700 - $193,200•Remote

About The Position

As an individual contributor, you will be part of the local leadership team working with internal and external partners to support the successful delivery and maintenance of Information Systems that support the United Healthcare business. You will also be part of a broader team of individual contributors who provide thought leadership and strategic alignment across the Medicaid technology organization. The successful candidate will have demonstrated experience in leading matrixed teams, proven skills driving implementation of programs and initiatives, experience in working with senior leadership and strategic planning in the healthcare industry. This role requires excellent communication, problem solving skills, curiosity and the ability to be both a doer and a leader. The quality candidate can leverage their business knowledge in the healthcare industry to support daily efforts, innovative IT efforts, and must excel in high impact and escalated crisis situations. This position will be a key contact for IT efforts and will work with the appropriate delivery areas for Community & States IT projects for our Kansas business. The overall goal of this position is to provide executive oversight and leadership in United’s solid matrix environment, so the IT needs of the business and state partners are met, and contractual compliance is achieved. If you are located in Kansas, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

Undergraduate degree or equivalent experience of 7+ years
7+ years of professional IT experience or equivalent related experience
5+ years of professional management experience in a large, enterprise environment
5+ years of Health care industry experience
3+ years of professional experience in a large, enterprise environment
3+ years Medicare/Medicaid experience
Excellent communication, problem solving skills, curiosity and the ability to be both a doer and a leader
Leverage business knowledge in the healthcare industry to support daily efforts, innovative IT efforts, and must excel in high impact and escalated crisis situations
Key contact for IT efforts and will work with the appropriate delivery areas for Community & States IT projects for our Kansas business
Provide executive oversight and leadership in United’s solid matrix environment
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Advanced degree in computer science, engineering, or related field
10+ years of professional IT experience or equivalent related experience
7+ years of professional management experience in a large, enterprise environment
5+ years of experience leading teams and/or managing workloads for IT team members
5+ years of professional experience in a large, enterprise environment
Experience designing/deploying AI-powered solutions or automations
AI Solution Design & Delivery
AI Productivity Integration

Responsibilities

Build and improve state, Health plan, IT and shared service partnerships to build long-lasting transparent and trusting relationships
Represents UnitedHealthcare at State meetings; interacts with Community & State senior health plan and shared services leaders
Influence, negotiate effectively, and provide advocacy to arrive at win-win solutions with our state partner, Health plan, IT and business service partners related to IT initiatives
Lead change and innovation by demonstrating emotional resilience, managing change by proactively communicating the case for change and promoting a culture that thrives on change
Influence Health Plan, Shared Service partners, State partners, and IT team employees by fostering teamwork and collaboration, driving employee engagement and leveraging diversity and inclusion
Provide leadership oversight and direction to ensure that the IT applications and operations are working effectively, through high levels of engagement with Health Plan leaders and shared partners
Develop and mentor others while also building awareness to your own strengths and development needs
Active participant in local/regional health plan leadership, operational leadership, business goals, and strategic initiatives
Be a strategic leader contributing to the growth agenda
Provides SME (Subject Matter Experience) on business capabilities, such as claims, member, clinical, provider, X.12 transactions, etc. to provide a translation of business need into technical requirements for both Growth and regulatory IT initiatives
Strategize and review with business leaders to identify and frame their IT needs, mapping them to strategic plans and prioritizing them
Drive high-quality execution and operational excellence by communicating clear directions and expectations
Play an active role in implementing innovation solutions by challenging the status quo and encouraging others to improve overall effectiveness and efficiency
Support Program and Project Managers to ensure that programs / projects are delivered on-time, on-budget, on benefit and on-quality and intervene to resolve issues as required
Represent UnitedHealthcare at mandatory state meetings and influence the design and timeline of state requirements through written recommendations, questions and clarifications, and open feedback forums
Collaborate with other MCOs (Managed Care Organizations) to drive common processes and timelines for state deliverables
Accountable for compliance with state requirements for transaction loading (834, 837, 820, provider files, etc) and compliance on our technology platforms with state needs
Drive sound and disciplined decisions that drive action while effectively using IT and Healthcare business knowledge
Provides leadership to and is accountable for the State and Health Plan satisfaction as it relates to IT initiatives and performance
Partners with leaders to determine funding and budget requirements, timing, and resources for projects
Leverage broader SME (subject matter experiences) and knowledge to review and challenge estimates of IT tasks and drive toward efficient and timely solutions
Introduce and align Enterprise business and technology innovations to our markets to advance retention and growth across members and providers
Collaborate and provide the subject matter experience to assist with writing winning technology solutions to RFP (Request for Proposal) in support of United’s growth initiatives
Provide designs, options, and executable solutions to existing UHC problems requiring innovative solutions
Provide strategic leadership, thought leadership, and subject matter expertise to assist in writing winning technology responses to RFP (request for proposal) in support of UHC growth initiatives