Lead Technical Lab Assistant

OhioHealth•Columbus, OH

6d•Onsite

About The Position

The primary purpose of this position is to ensure smooth operation of the shift, and to provide functional supervision to Laboratory Assistants, both general and technical. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Requirements

High School or GED (Required)
DL - Driver's License - Department of Motor Vehicles
General science emphasis; or one to three months related Experience and/or training; or equivalent combination of and Experience.
Data entry skills
Organizational skills
Ability to work under stressful conditions
Capacity to work in a high risk department in an environment with equanimity, precision and attention to detail
Good communication skills, to include effective speech delivery and telephone skills.
Three years in a high volume environment.

Responsibilities

Coordinate shift activities including scheduling staff, recommending staffing adjustments, assigning duties, supervising and counseling staff, and providing input for performance appraisals.
Act as a liaison between lab assistants and technologists to ensure efficient workflow.
Serve as a resource person for lab assistants, addressing questions about policies, procedures, specimen requirements, and equipment troubleshooting.
Document all activities as appropriate.
Monitor workflow using on-line systems, verify specimen collection and receipt, and adjust workload for equitable division of labor.
Recommend to management ways to streamline operations and solutions to problematic areas.
Maintain competency in basic and technical lab assistant duties.
Ensure adequate training of all Laboratory Assistants for specimen collection and processing, as well as other technical or non-technical duties.
Provide training including orientation, monitoring, and competency checks of staff.
Assume the leadership role in the area in the absence of the manager and supervisor.
Maintain procedure manual.
Document incidents.
Track variance activities and assist in developing solutions.
Plan and implement continuous improvement monitors.