Lead Technical Consulting
About The Position
Collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation, while leveraging expertise to design optimized solutions and contribute to sales objectives through pre- and post-sales activities. This role involves designing innovative technology solutions, overseeing their implementation and integration, analyzing and resolving technical issues to ensure system functionality according to specifications. The Lead Technical Consultant will understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility. Leveraging in-depth knowledge of company products and industry expertise, they will optimize solutions, monitor performance, and stay updated with the latest trends and best practices. This position requires independent work with minimal supervision, providing pre-sales and post-sales support, training clients and internal teams, creating detailed documentation, and collaborating with development teams to enhance product offerings. As an experienced professional, recognized as an expert, this role creatively resolves complex issues with broad and in-depth knowledge, leads significant projects with strategic autonomy, influences executive decisions, mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.
Requirements
- Bachelor’s degree (BS/BA) desired.
- 5+ years of related experience.
- Certification is required in some areas.
Responsibilities
- Provide technical expertise during sales calls, presentations, and product demonstrations.
- Design innovative technology solutions.
- Oversee the implementation and integration of technology solutions.
- Analyze and resolve technical issues to ensure system functionality.
- Understand and analyze client requirements.
- Deliver tailored systems/applications solutions.
- Answer customer inquiries.
- Build mini-applications to demonstrate feasibility.
- Optimize solutions using in-depth knowledge of company products and industry expertise.
- Monitor solution performance.
- Stay updated with the latest trends and best practices.
- Provide pre-sales and post-sales support.
- Train clients and internal teams.
- Create detailed documentation.
- Collaborate with development teams to enhance product offerings.
- Mentor less experienced staff.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
