Lead Technical Analyst, Digital Asset Management

The Metropolitan Museum of Art•The Met Fifth Avenue, NY

7d•Onsite

About The Position

The Metropolitan Museum of Art (The Met) is seeking a Lead Technical Analyst for Digital Asset Management (DAM). This role is responsible for the Museum's DAM system and related workflows, including cataloging, discovery, dissemination, and long-term preservation of approximately 2 million digital assets. These assets include images of artwork, historic Museum images, exhibition-related video and audio, and other formats like 3D and 360-degree video. The analyst will be involved in the analysis, transfer, tracking, and organization of digital collections for both internal staff and external users. The Met is committed to fostering a collaborative and respectful work environment with a diverse staff, guided by core values of respect, inclusivity, collaboration, excellence, and integrity.

Requirements

Bachelor’s Degree in computer science, library science or related field, or equivalent work experience.
3+ years of digital asset or content management experience required.
Ability to edit and maintain library of DAMs XML system configuration files.
Expertise with SQL Server, including complex SQL queries and creating SSRS reports.
Ability to edit and maintain external scripts using EXIFtool and ImageMagick.
Knowledge of XMP and other metadata schemas.
Understanding of REST and web service APIs for accessing DAMs and external data sources.
Knowledge of digitization processes for content, including digital image capture and scanning, image, audio and video formats and codecs, file conversion and archiving, data mining and harvesting, and metadata taxonomies.
Experience and/or interest in digital preservation and digital preservation workflows.
Strong communication skills, including the ability to collaborate with staff at all levels across the institution and with outside organizations and vendors.

Nice To Haves

Experience with the NetX platform is considered a plus.
Experience with Windows Server, Jira, Elastic, and enterprise Java applications.
Knowledge of IIIF APIs.
Experience with collections information systems, especially TMS by Gallery Systems.

Responsibilities

Maintain the Museum's Digital Asset Management system, applying a strong understanding of content management, client server environments, database systems, web services, and security roles, and applying knowledge of a variety of image, audio and video formats.
Monitor data migration and synchronization tasks between various asset and data repositories.
Coordinate and participate in DAMs upgrades in collaboration with the Museum’s IT function.
Troubleshoot the DAMs and extend integrations and automations in response to user requirements and ongoing product development.
Gather, review, analyze, and evaluate system and user needs.
Assist in the development and deployment of solutions based on user requirements.
Oversee assigned local collections and other special projects and their workflows for processing within the DAMs.
Streamline acquisitions, deployments and conversions of multimedia content.
Collaborate with stakeholders and other specialists to review and configure DAMs metadata and workflow processes.
Contribute to system integrations and enhancements, including task automation, reporting, and other digitization procedures.
Provide direct support and training to general and power users.
Design, develop, and maintain reports for the Museum’s DAMs, such as production workflows, digital rights management, and licensing activities.
Act as main technical contact for the IT department and DAMs vendor(s).
Create and maintain up-to-date technical documentation for the DAMs and adjacent systems and workflows.
Other duties as assigned.

Benefits

Medical, dental, vision and life insurance
403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
Long-term disability coverage
Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
Commuter benefits (pre-tax income for parking or mass transit expenses)
Free financial-planning services
Financial assistance for relevant coursework, seminars, and training programs
25% discount for staff in Museum shops
A subsidized staff cafeteria
Access to the Museums Council pass, which grants free admission to various museums and cultural institutions