Lead Team Member

Circle K Stores • Carmel, IN

11d • Onsite

About The Position

The Lead Team Member position is a full-time role with flexible shift availability, including days, evenings, overnights, and weekends. This role involves providing excellent customer service, maintaining store cleanliness and equipment, managing merchandise and sales, overseeing shift operations, and ensuring security. The Lead Team Member also assists in coaching and training new employees and may provide direction for the fast food service area. This position requires adherence to company standards for operating, conduct, and performance.

Requirements

• Ability to work with the equipment, tools and materials listed above.
• Ability to work as scheduled including arriving to work on time.
• Ability to communicate information and ideas so others will understand.
• Ability to perform essential duties and physical functions described below.
• Ability to work in the conditions described below.
• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead.
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist.
• Ability to grasp, reach and manipulate objects with hands for entire shift.
• Ability to push/pull with arms up to a force of 20 pounds.
• Able to reach overhead for objects.
• Ability to bend and twist at waist.
• Ability to communicate orally.
• Ability to operate a cash register and/or computer keyboard.
• Ability to stoop, kneel, squat, bend, push, and pull.
• Ability to work alone.
• Ability to stand and/or walk for an entire shift.
• Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
• Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer.
• Exposure to occasional noise.
• Work with minimum direction and periodic supervision.

Nice To Haves

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.
• May require climbing a ladder to store and retrieve materials or place and remove signs.

Responsibilities

• Provides prompt excellent customer service in a courteous, friendly and attentive manner.
• Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment.
• Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
• Maintains store cleanliness inside and out, including basic upkeep and cleaning of all equipment.
• Inspects store facilities and equipment for safety, cleanliness, and proper working order.
• Completes build-to’s for ordering/purchasing merchandise.
• Receives and verifies vendor deliveries.
• Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.
• Places advertising and pricing signage inside or outside the facility.
• Controls merchandise, cash shortages, and other selling expenses.
• Assists in maintaining proper inventory levels and shift audits.
• Monitors shift sales, cash handling procedures and other shift functions including daily close-out functions.
• Notifies the Store Manager of any sales, cash, inventory or operating discrepancy.
• Supervises the activities of customer service representatives in the absence of the Store Assistant Manager.
• Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards.
• Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs.
• Assists with counseling of employees and provides feedback to help employees improve performance.
• May provide direction for managing the fast food service area of the store.
• Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.
• Performs duties associated with shift change such as counting the cash drawer, recording employee purchases and completing end of shift/shift change reports.
• Keeps and ensures all employees keep accurate time keeping records.
• May take inventory of supplies and equipment.
• Attends job-related meetings (may be required to work irregular hours).
• Provides regular and predictable onsite attendance.
• Complete daily store reports and other duties as assigned by the Store Manager.

Benefits

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED