Lead Systems Operations Engineer - BigFix

Wells Fargo • Irving, TX

1d

About The Position

Wells Fargo is seeking a Lead Systems Operations Engineer with deep expertise in HCL BigFix to engineer, maintain, and optimize enterprise-scale automation solutions. The successful candidate will develop and support BigFix content, including relevance, ActionScript, Fixlets, tasks, baselines, analyses, dashboards, and reporting capabilities.

Requirements

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of hands-on BigFix experience in an enterprise environment.

Nice To Haves

• Strong experience with BigFix relevance language, actionscript, custom fixlet creation, support, and troubleshooting.
• Experience using BigFix for: Enterprise patch deployment, Patch compliance reporting, Vulnerability remediation tracking, Server lifecycle automation
• Hands-on experience with one or more of the following BigFix components: BigFix Inventory, BigFix Patch, BigFix Compliance, BigFix Lifecycle
• Experience supporting patching and automation across both: Microsoft Windows Server, Unix/Linux server platforms
• Ability to engineer complex automation solutions across multiple enterprise tools and teams.
• Strong understanding of vulnerability management, patch governance, and enterprise remediation processes.
• Experience coordinating work across infrastructure, security, application, middleware, and operations teams.
• Strong communication skills with the ability to present technical concepts, project updates, and risks to leadership.
• Experience using AI tools or AI-assisted automation concepts to improve engineering, reporting, or operational workflows.

Responsibilities

• Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
• Engineer, maintain, and enhance enterprise automation solutions using HCL BigFix.
• Develop and support BigFix relevance, actionscript, fixlets, tasks, baselines, analyses, dashboards, and reporting content.
• Support enterprise patching processes across Windows, Linux, and Unix server platforms.
• Lead Support of BigFix integrations with enterprise platforms such as: Qualys, ServiceNow, Patch tracking and compliance systems, Vulnerability management tools, Internal reporting and automation platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed