Lead Systems Application Engineer
About The Position
At Eaton, we’re dedicated to improving people’s lives and the environment through power management technologies that are more reliable, efficient, and sustainable. Join our team and play a critical role in advancing the future of energy—supporting solutions like Demand Response that help modernize and stabilize the electric grid. As a Lead Systems Application Engineer, you'll lead and manage customer-facing Demand Response deployment projects, ensuring successful implementation and measurable impact on energy usage and grid stability. This is a remote role with up to 50% travel. Candidates must reside in Utah, Colorado, Arizona, New Mexico, Idaho, or Texas.
Requirements
- Bachelor’s degree from an accredited institution
- Minimum of 5 years of utility experience
- Experience working directly with customers, including ownership or support of key customer accounts
- Strong technical aptitude with the ability to troubleshoot and resolve system-level issues
- Candidates must reside in Arizona, Colorado, Idaho, New Mexico, Texas, or Utah
Nice To Haves
- Experience running a demand response program
- Experience with Radio Frequency and Cellular Communications Systems
- Experience with Communications Hardware, Firmware, and Enterprise Software systems.
- A solid networking knowledge of computer communications including TCP/IP, SSH, and other protocols.
- Proven demonstrated skills in teamwork, time management, customer service skills, and ability to multi-task in an interrupt-based environment
- Ability to travel up to 50%
- Mentor project team members with less experience to improve their abilities and performance.
- Perform light lifting of 40 lbs. or less.
- Knowledge of front-end scheduling, engineering, and manufacturing process and lead times.
Responsibilities
- Serve as a trusted advisor and primary interface for customers, delivering exceptional experiences and building long-term relationships.
- Lead and manage customer-facing Demand Response deployment projects, ensuring successful implementation and measurable impact on energy usage and grid stability.
- Collaborate cross-functionally with Sales, Marketing, Engineering, Eaton Support, and Deployment Teams to deliver integrated, sustainable solutions.
- Act as a connector across the organization, aligning teams and driving outcomes that support both customer success and grid modernization.
- Identify and resolve technical challenges throughout the deployment lifecycle.
Benefits
- Health and Welfare benefits
- Retirement benefits
- Programs that provide for paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
