Lead System Engineer

AT&T•Plano, TX

2d•$158,200 - $237,400•Hybrid

About The Position

The Lead System Engineer will translate core architecture for business requirements into final technical solutions through functional, performance, and reliability analyses using engineering models and techniques. This role involves performing software development throughout the vertical stack, defining designs, and providing technical enablement for application components and subsystems. The Lead System Engineer will drive important design decisions for the development team, elaborate on designs and interfaces for specific components, and align development teams to a shared technical direction. Responsibilities include validating technology assumptions, evaluating implementation alternatives, establishing critical NFRs at the solution level, and creating/enabling continuous delivery for applications and software. The role also involves developing and operating customer-facing systems, building and maintaining web applications using HTML5, CSS3, and JavaScript, and performing incident management with Root Cause Analysis methodologies. Experience with front-end frameworks like React and Angular, server-side rendering, Salesforce applications, and in-cloud technologies is essential. The position requires providing Problem and Incident Management, Root Cause Analysis (RCA) assessments, functional triage, customer impact assessments, and major launch event support for Consumer Online Sales and Account Management. Support for websites and mobile apps is also a key part of the role. The Lead System Engineer will drive the adoption of Site Reliability Engineering (SRE) within SPT operations, establish operations intake models for production defects and issues, and interface with external teams to support CTX defects and incident triage. Providing statuses during major launch events and representing CTX application problem triage and status with external organizations are also expected. Impact analysis using Splunk and Quantum Metrics, and working with Agile frameworks are required. The role utilizes a wide range of technology and software including C/C++, VB, Oracle DB, SQL, Selenium, Linux, Unix, Tealeaf, DynaTrace, ELK (Elastic Search), Adobe Analytics, Power BI, Postman, SoapUI, Tableau, Agile Craft, Jira Align, HP ALM, and Catch point.

Requirements

Requires a Bachelor’s degree, or foreign equivalent degree, in Electronic Engineering, Computer Science, or Information Technology and five (5) years of progressive, post-baccalaureate experience in the job offered, or five (5) years of progressive, post-baccalaureate experience in a related occupation elaborating on designs and interfaces for specific components by defining subsystems and their interfaces, allocating responsibilities to subsystems, understanding solution deployment, and communicating requirements for interactions with solution context.
Developing and operating customer-facing systems.
Building and maintaining web applications using HTML5, CSS3, and JavaScript.
Performing incident management and utilizing Root Cause Analysis methodologies.
Working with front-end frameworks: React and Angular.
Utilizing server-side rendering technologies, salesforce applications, and in-cloud technologies and architectures.
Performing impact analysis using Splunk and Quantum Metrics.
Working with agile frameworks.
Utilizing the following technology and software: C/C++, VB, Oracle DB, SQL, Selenium, Linux, Unix, Tealeaf, DynaTrace, ELK (Elastic Search), Adobe Analytics, Power BI, Postman, SoapUI, Tableau, Agile Craft, Jira Align, HP ALM, and Catch point.

Responsibilities

Translate core architecture for business requirements into final technical solutions through functional, performance, and reliability analyses using engineering models and techniques.
Perform software development throughout the vertical stack.
Define designs and provide technical enablement for application components and subsystems for applications.
Drive important design decisions for the development team.
Elaborate on designs and interfaces for specific components by defining subsystems and their interfaces, allocating responsibilities to subsystems, understanding solution deployment, and communicating requirements for interactions with solution context.
Align development teams to a shared technical direction.
Validate technology assumptions and evaluate implementation alternatives.
Establish critical NFRs at the solution level and participate in the definition of others.
Create and enable continuous delivery for applications and software.
Develop and operate customer-facing systems.
Build and maintain web applications using HTML5, CSS3, and JavaScript.
Perform incident management and utilize Root Cause Analysis methodologies.
Work with front-end frameworks: React and Angular.
Utilize server-side rendering technologies, salesforce applications, and in-cloud technologies and architectures.
Provide Problem and Incident Management, Root Cause Analysis (RCA) assessments, functional triage, customer impact assessments, and major launch event support for Consumer Online Sales and Account Management.
Support websites and mobile apps.
Drive adoption of Site Reliability Engineering (SRE) within the SPT operations.
Establish operations intake models for production defects and issues.
Interface with external teams to support CTX defects and incident triage.
Provide statuses during major launch events.
Represent CTX application problem triage and status with external organizations.
Perform impact analysis using Splunk and Quantum Metrics.
Work with Agile frameworks.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone