Lead System Analyst - ERP

Jackson Family Enterprises•Santa Rosa, CA

3d•$126,598 - $170,000

About The Position

We are seeking an experienced Lead Systems Analyst to support enterprise applications within the ERP landscape. This role serves as a key liaison between business stakeholders, ERP technical teams, integration partners, and vendors to define, design, deliver, enhance, and support practical business-aligned solutions across core enterprise processes. The role combines strong functional understanding of Oracle JD Edwards EnterpriseOne, Warehouse Management System processes, and related third-party platforms with hands-on technical aptitude. The successful candidate will contribute to requirements analysis, solution design, JDE technical development coordination, testing, issue resolution, documentation, integration, automation, and continuous improvement across Sales & Distribution, Finance, Manufacturing, and related business areas.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience.
8+ years of experience supporting ERP and enterprise applications in Business Analyst, Technical Analyst, Functional Consultant, or JD Edwards roles.
Strong Oracle JD Edwards EnterpriseOne functional and technical expertise, including configuration, development, reporting, integrations, security, object management, troubleshooting, RCA and production support.
Hands-on experience with JDE tools and technologies including OMW, FDA, RDA, ER/NER, BSFN, Interactive and Batch Applications, Table Conversions, Orchestrator, APIs, and interoperability.
Strong functional knowledge of Manufacturing, Distribution, Supply Chain, Inventory, Warehouse Management, Sales & Distribution, and Finance (AR, AP, GL) business processes.
Experience integrating JDE with applications such as Salesforce, Encompass, Concur, WMS/TMS, EDI, HighJump/Infios, and other enterprise platforms.
Strong understanding of REST/SOAP APIs, middleware, EDI, Real-Time Events (RTE), Z-Files, and enterprise integration architectures.
Advanced SQL, data analysis, data conversion, reconciliation, performance tuning, debugging, testing, system validation, and root-cause analysis skills.
Familiarity with JDE CNC concepts, package builds, environment management, job scheduling, release management, SDLC, Agile/Scrum methodologies and change control processes.
Proven experience gathering requirements, designing solutions, coordinating development, leading testing, deploying applications, and supporting continuous improvement initiatives.
Strong documentation, communication, stakeholder management, and cross-functional collaboration skills, with the ability to work independently and lead projects.
Experience applying automation, AI-assisted tools, and modern technologies to improve business processes, operational efficiency, and application support.

Responsibilities

Partner with business stakeholders to gather, analyze, document, and translate business and system requirements into functional and technical solutions supporting Sales & Distribution, Finance, Manufacturing, WMS, and related ERP processes.
Analyze, map, and optimize end-to-end business processes, including Order-to-Cash, Procure-to-Pay, Finance, Manufacturing, inventory, warehouse, and downstream integration lifecycles.
Participate in the full Software Development Life Cycle (SDLC), including solution design, configuration, development support, technical review, testing, deployment, UAT, and post-production stabilization.
Support Oracle JD Edwards EnterpriseOne enhancements, reports, interfaces, conversions, workflows, orchestrations, and custom objects by coordinating with developers and validating technical deliverables against business outcomes.
Troubleshoot application and integration issues through root cause analysis, issue triage, SQL/data validation, debugging coordination, log review, and collaboration with developers, CNC, integration teams, and business users.
Support reporting, data flows, security/control requirements, integrations, and application enhancements across JDE and third-party platforms such as EDI, Encompass, Salesforce, Concur, WMS/TMS, and middleware solutions.
Work within Agile/Scrum delivery frameworks, contributing to planning, backlog refinement, prioritization, execution, documentation, release readiness, and continuous improvement activities.
Develop and maintain requirements, process flows, design notes, test scenarios, configuration notes, technical/functional change documentation, validation evidence, and operational support procedures.
Facilitate workshops, solution reviews, knowledge transfer, user training, and lead-level coordination across assigned initiatives to drive successful delivery, adoption, and supportability.
Improve the quality, stability, scalability, and business fit of ERP-enabled processes and enterprise application capabilities.
Balance operational support with project delivery by helping manage enhancements, fixes, root cause remediation, and cross-functional implementation activities.
Drive process improvement by identifying gaps, inefficiencies, automation opportunities, and technical simplification options within ERP-supported workflows.
Strengthen collaboration between business, IT, vendors, CNC, integration, and development teams to enable faster decisions, smoother implementations, and better user adoption.
Participates in and provides after-hours and weekend escalated support as part of a rotating schedule and as needed.