Lead, Sustaining & Factory Operations Program Manager

Ōura • San Francisco, CA

10h • Hybrid

About The Position

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.
As a Lead, Sustaining & Factory Operations Program Manager, you will serve as the strategic bridge between product innovation and global manufacturing excellence, ensuring a seamless transition from NPI to high-volume mass production. This pivotal leadership role demands a seasoned expert capable of mentoring a high-performing team, architecting long-term capacity plans, and managing executive-level relationships with global Contract Manufacturers to optimize yield, quality, and throughput. With over a decade of experience in hardware operations and a deep mastery of the full product lifecycle, you will drive the overarching DFM strategy and oversee multi-million dollar capital expenditures, all while navigating complex supply chain risks. We are looking for a financially-savvy leader with exceptional executive presence who is ready to optimize global operations and shape the future of our manufacturing footprint.
This is a US Hybrid role (3 days per week) based in our San Francisco, California office.

Requirements

• Experience: 10+ years of experience in Hardware Operations, Technical Program Management, or Engineering Leadership, with at least 3 years in a formal people management role.
• Proven Leadership: A track record of building, scaling, and leading high-performing teams in complex, fast-paced hardware environments.
• Factory-Floor Expertise: Significant experience working directly on-site at international manufacturing facilities (JDM/ODM models), with a deep understanding of assembly lines, test stations, and factory floor dynamics.
• Full Lifecycle Mastery: Deep expertise across all Hardware disciplines (EE, ME, ID) and Supply Chain functions (Sourcing, Quality, Logistics, and Global Planning).
• Executive Presence: Exceptional communication skills with the ability to distill complex operational challenges into clear, actionable insights for C-suite executives.
• Financial Acumen: Strong experience managing large-scale budgets and a sophisticated understanding of the financial drivers behind manufacturing and supply chain operations.
• Self-Driven Excellence: A relentless drive to optimize processes and a passion for mentoring the next generation of hardware leaders.
• Global Mobility: Ability to travel internationally and domestically (up to 30%) to interface with partners and oversee factory builds.

Responsibilities

• Strategic Leadership: Lead and mentor a team of Sustaining and Factory Operations Program Managers and to bridge the gap between internal product teams and global manufacturing partners, ensuring a seamless transition from NPI to high-volume mass production.
• Organizational Alignment: Drive the overarching DFM (Design for Manufacturing) strategy, ensuring that engineering, quality, and manufacturing teams are aligned on risk mitigation and production scalability before the first unit hits the line.
• Global Factory Operations: Oversee on-the-ground factory operations, managing the relationship with Contract Manufacturers (CMs) at the executive level to ensure KPIs for yield, quality, and throughput are consistently met or exceeded.
• Sustaining & Lifecycle Strategy: Lead the Post Ramp Qualification (PRQ) framework, making high-stakes decisions on product changes necessitated by material shortages, quality improvements, or cost-reduction initiatives.
• Business Planning & Demand: Partner with Executive Leadership (Planning, Sourcing, Retail, Product, and Finance) to ensure global supply matches demand, owning the mitigation strategy for any supply chain disruptions.
• Infrastructure & Capacity: Architect the long-term capacity plan, including the strategic deployment of multi-million dollar capital expenditures for equipment, fixtures, and factory expansion.
• Risk & Material Management: Partner with MPMs on Materials Management strategy, proactively identifying systemic supply chain risks and implementing hedging or dual-sourcing strategies.
• Budgetary Oversight: Own the operational budget for the Sustaining and NPI programs, including accountability for Opex, Capex, and variance reporting.

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed