Lead Support Staff ABI and CSS

Marrakech Inc.•Bristol, CT

17h

About The Position

The Lead Support Staff provides direct care to individuals with Acquired Brain Injury (ABI), developmental, and physical disabilities. They implement service plans and habilitation programs, promote community integration, and assist with site management and administrative duties. The Lead Support Staff also assists in orienting and scheduling ABI Support Staff, Floaters, and Community Support Services (CSS) or Shared Living Support Staff.

Requirements

High school diploma or GED
One year of successful experience in a related human services role.

Responsibilities

Train individuals in independent life skills such as cooking, housekeeping, personal care, decision-making, money management, and more to help them live safely and independently.
Address medical needs by scheduling doctor appointments, providing transportation, and ensuring follow-through on medical orders while communicating health issues to supervisors.
Monitor and assist individuals in self-administering medication.
Help with job-related skills like memory strategies, stamina, computer skills, and interview techniques, assisting individuals in improving work competency.
Support individuals with hygiene, behavioral goals, exercise programs, and other team-recommended procedures.
Work with the Case Manager or Director to suggest improvements and changes for individuals’ quality of life, and manage day-to-day site operations.
Assist in the orientation and scheduling of ABI Support Staff and Floaters.
Supervise and assist with meal preparation, ensuring dietary needs are met and food consistency is followed.
Maintain accurate and timely records, including case notes, incident reports, safety logs, and time sheets.
Safely assist individuals with lifting, transfers, and positioning as outlined in service plans.
Participate in team meetings to review and develop ABI Service Plans, ensuring attendance and minutes are documented and communicated.
Collaborate with team members to track data, review progress, and adjust individualized recovery plans as needed.
Operate motor vehicles safely while performing work duties and may be required to use a personal vehicle.

Benefits

Paid time off (PTO) and Dedicated Sick Time
Paid Holidays
New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving
Christmas
Paid and Unpaid Leave for: Bereavement, Jury Duty, Disaster Relief Volunteer, Family and Non-FMLA Medical Leave, Military Leave
Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
External Employee Assistance Program (EAP) (for full time employees)
401K and Profit Sharing Plan
DSP Credentialing through the NADSP
Tuition Reimbursement
Tuition discounts at local colleges and universities
Access to Various Voluntary Insurances and Benefits
Staff Recognition Program
Dayforce Wallet (On-Demand Pay)
Marrakech’s Homeownership Program
Perfect Attendance Bonus Program
Recruitment Referral Bonus
Other Corporate Discount Programs