Christmas at the Princess - Lead Supervisor

AccorHotel • Scottsdale, AZ

3d • Onsite

About The Position

The Fairmont Scottsdale Princess is seeking a Lead Supervisor to help create a safe, festive, and unforgettable experience for more than 250,000 Christmas guests during our annual holiday event. As a Lead Supervisor, you will oversee the daily operations of the event, providing leadership and direction to staff while ensuring exceptional guest service, safety, and operational excellence. This management role is responsible for coordinating all aspects of event operations to deliver a seamless and magical experience for every guest. The seasonal dates of this position are October 15th through January 10th.

Requirements

• Availability for varied weekly shifts including weekend, closing and peak shifts
• 1+ Years Supervisory Experience
• Must be fluent in Excel, Word, Power Point, Publisher, POS
• Demonstrated success in talent development/management
• Strong communication skills and ability to foster a guest experience focused culture

Responsibilities

• Oversee the daily operations of the event, providing leadership and direction to staff.
• Ensure exceptional guest service, safety, and operational excellence.
• Coordinate all aspects of event operations to deliver a seamless and magical experience for every guest.
• Develop, inspire, and retain top talent.
• Effectively and fairly manage and drive high performance of all colleagues.
• Ensure onboarding and continued training of the team.
• Lead consistent focus on delivering engaging guest experiences.
• Build a team that works well together based on the needs of the division.
• Other duties as assigned.

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed