Lead Stylist, Levis®, Orland Park Mall, Chicago, IL

Levi Strauss•Chicago, IL

1d•Onsite

About The Position

Reporting to Store Manager, the Lead Stylists are consumer centric, open minded, proactive, and thinks beyond the task. You are responsible for modeling and coaching for the ultimate experience to all consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. Embrace Levi Strauss & Company's history and heritage and demonstrate excellent product knowledge, suggesting looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach. Promote Levi's® omni-channel experience by engaging consumers with Red Tab Loyalty program. Resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues. Advocates and can assist store management in the training and coaching of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals. Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy. Consistently meet or exceed established store and individual sales and performance goals daily. Adopt and advocate for the new technologies being rolled-out in store. Understands how tech enables consumer experience, improves operations, and boosts store and company performance. Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.

Requirements

Fashion savvy and interested in current trends.
Ability to be busy and juggle multiple tasks in a fast-paced and deadline-oriented environment.
Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
Ability to perform all essential job functions and able to lift up to 40 pounds.
Constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
Must have reliable transportation.
High school diploma or GED preferred.

Responsibilities

Modeling and coaching for the ultimate consumer experience.
Providing customer service, sales, merchandising, and store operations.
Demonstrating excellent product knowledge and suggesting looks based on consumer needs.
Promoting Levi's® omni-channel experience and engaging consumers with the Red Tab Loyalty program.
Resolving consumer concerns in a manner consistent with company policy and consumer satisfaction.
Partnering with store management on elevated consumer issues.
Assisting store management in training and coaching staff on selling practices and customer service.
Efficiently handling cash handling and merchandise operations (shipment processing, floor set, markdown, replenishment).
Performing store procedures in compliance with store policy.
Consistently meeting or exceeding established store and individual sales and performance goals.
Adopting and advocating for new in-store technologies.
Complying with all Levi's® Stores policy, procedure, and programs.

Benefits

401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
Five hours of paid volunteer time per month with nonprofit organizations.
Product discount of 60% off regular-price merchandise.
3 weeks of paid time off for the first year, growing to 4+ weeks thereafter (Full-Time Employees).
Immediate medical, dental, and vision coverage (Full-Time Employees).
Free Medical Premiums w/Live (Full-Time Employees).
Paid volunteer hours & charity donation matching up to $2000/year (Full-Time & Part-Time Employees).
50% employee discount (Full-Time & Part-Time Employees).
125% match on your 401k, up to 6% (Full-Time & Part-Time Employees).
Paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees.