Lead Stretch Practitioner
About The Position
The Lead Stretch Practitioner’s role is to provide the Stretch Zone client base with excellent customer service and effective assisted stretching techniques and to create a long-term customer loyalty-focused environment. Additionally, they will train and develop new practitioners, work in tandem with the studio Lead Sales Associate and assist the Regional Manager in sales/operations as needed. The duties of the LSP include maintaining and reinforcing the culture of Stretch Zone. At Stretch Zone, we work as a team, and it is the foundation for the success of our brand and your studios. All team members are expected to contribute towards fostering a positive environment, serve members, and maintain the cleanliness and quality appearance of the studio. This approach helps us provide the very best service experience and atmosphere for our team, prospects, and members.
Requirements
- Must be able to manage time effectively
- Must be proficient in Stretch Zone techniques, processes and procedures
- Must be able to efficiently service and maintain the member base
- Have a presence in studio daily, coaching, developing, and ensuring proper stretch protocols
- Consistent communication with corporate to ensure you are up to date with all initiatives
- Maintain high ethical standards and appropriate professional image
- Responsible for setting and enforcing the Stretch Zone culture
- Effective listening skills necessary to foster an inclusive environment
- Excellent written and verbal communication
- Can successfully manage various personalities
Nice To Haves
- Opportunity to utilize interest/education in exercise science
Responsibilities
- Partner with the Lead Sales Associate and Regional Manager to ensure the success of the studio
- Build meaningful connections and creating community as you expand your personal brand and network within the wellness industry
- Maintain a positive attitude and personal commitment to meeting the needs of members
- Comply with the scheduling as directed by the Regional Manager
- Dress professionally according to the current dress code highlighted in the company handbook
- Contribute to the team environment
- Clock in and out as required in the handbook
- Execute stretches up to the Stretch Zone standard
- Train and develop practitioner staff
- Contribute to lead generation via participation in events
- Lead in client retention and member satisfaction
Benefits
- Bonuses based on Retention
- Paid time off including your birthday
- Company lunches, employee discounts, and additional recognition perks
- Flexible scheduling for session bookings
- Commission, renewal bonuses, and cash referral rewards
- Pay raise upon training completion
- Employee discounts
- Opportunity for advancement
- Company parties
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
