Lead Strategic Planning Manager - Capacity & Workforce

AT&T•Dallas, TX

1d•Onsite

About The Position

Manage sales capacity strategy and workforce planning, including seller capacity models, coverage planning, role architecture, and workforce investment recommendations. Align sales resources with market opportunities and business growth objectives to improve customer coverage, seller productivity, and organizational efficiency. This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Requirements

Bachelor’s degree (BS/BA) in Business, Finance, Economics, Statistics, Operations Research, Analytics, or a related field desired; MBA or advanced degree preferred.
8+ years of related experience in workforce planning, sales strategy, sales operations, finance, management consulting, or business planning.
Experience developing capacity models, coverage plans, resource-allocation frameworks, and analytics-driven executive recommendations preferred.

Responsibilities

Develop short- and long-term workforce plans, capacity requirements, coverage ratios, and staffing strategies aligned with revenue growth, productivity, customer coverage, and cost-efficiency objectives.
Build forecasting models incorporating revenue targets, productivity assumptions, attrition, hiring plans, and market opportunities; conduct scenario and sensitivity analyses to guide resource allocation and investment decisions.
Define seller personas, role responsibilities, engagement models, productivity assumptions, and workload standards; design coverage and territory structures that align resources with customer potential and market opportunity.
Analyze attainment, productivity, utilization, customer coverage, and workforce investment returns; translate findings into executive recommendations that improve staffing, seller effectiveness, and sales performance.
Partner with Sales Leadership, Finance, HR, Transformation, and Sales Operations to align workforce assumptions, establish capacity-planning governance, support organizational change, and influence strategic workforce decisions.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone