Retail Part Time Lead Store Associate

Office Depot•West Palm Beach, FL

About The Position

The Part Time Lead Store Associate connects with customers by understanding their needs and recommending products, services, and solutions. The role helps build a vibrant sales culture while maintaining store visual and merchandising standards and supporting freight and logistics activities. The associate contributes to customer satisfaction, community engagement, and a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The role requires advanced training in print and technology products and services, with continued development of product knowledge and selling skills. Lead Store Associates help drive store success through sales and service, particularly in Print and Technology. Essential functions may require consent to periodic comprehensive third-party background checks. The position also requires supporting a safe and healthy work environment and addressing potential hazards or concerns.

Requirements

High school diploma or equivalent preferred.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
Ability to use technology and POS systems to access information and process transactions.
Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
Good interpersonal and communication skills to build selling relationships with customers and coworkers.
Enjoy interacting with people and working in a customer-facing environment.

Nice To Haves

Retail sales experience preferred.

Responsibilities

Proactively acknowledge and engage customers to support a positive customer-centric experience.
Use the selling program to recommend suitable solutions and promote additional products and services.
Maintain awareness of advertisements, promotions, sales, and loyalty programs.
Maintain the store and print department according to company appearance standards, keeping areas neat, clean, and well stocked.
Follow signage, labeling, and merchandise presentation standards.
Follow sorting and stocking guidelines and complete freight processes.
Keep the freight sorting area organized and set up according to guidelines.
Scan, investigate, and fill inventory lows and outs daily.
Develop selling skills and product knowledge through provided sales and service tools and advanced Print and Technology training.
Complete continued education and designated certifications when required.
Follow company policies, procedures, and practices and support loss prevention efforts.
Work safely and address potential hazards or concerns.
Perform other duties as assigned.