Lead Steward

Four Seasons Hotels and Resorts
Onsite

About The Position

Sensei Lāna’i, A Four Seasons Resort, is looking for a Lead Steward who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Requirements

  • Successful candidate must possess legal work authorization in United States
  • The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
  • Hawaii Driver’s License and Abstract is required for this role
  • Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

Responsibilities

  • Lead, train, coach, and evaluate Stewarding team members, ensuring adherence to service, safety, sanitation, and company standards while fostering a positive and productive work environment
  • Supervise daily stewarding operations, including dishwashing, sanitation, waste management, and cleaning schedules to maintain efficient kitchen support and operational readiness
  • Clean and sanitize china, glassware, silverware, pots, pans, utensils, and kitchen equipment, ensuring proper handling, storage, and maintenance of all service ware
  • Maintain cleanliness and sanitation throughout kitchens, production areas, walk-ins, coolers, drains, floors, walls, and stewarding equipment in accordance with health and safety standards
  • Oversee stewarding carts, waste disposal processes, and overall organization of back-of-house areas to ensure a clean, safe, and efficient working environment
  • Ensure the proper use, storage, labeling, and handling of cleaning chemicals and materials in compliance with safety regulations and MSDS requirements
  • Conduct pre-shift meetings, recognize team performance, and maintain a visible leadership presence to promote communication, teamwork, and operational excellence

Benefits

  • Hourly Rate: $24.60
  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs to help you master your craft
  • Energizing Employee Culture where you are encouraged to be your true self!
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