Lead Specialty Coffee

The Fresh Market Inc • Pittsburgh, PA

1d • Onsite

About The Position

Are you guest-service oriented? Are you passionate about coffee, how it is grown, roasted and prepared? If so, this may be the perfect job for you. We’re looking for a lead for our specialty coffee/ beverage service who has a passion to learn about our outstanding beans and proprietary roasting process and who will educate and inspire The Fresh Market’s guests and team members, delivering the freshest beans and cup of coffee available anywhere. You will be an ideal fit if you’re detail-oriented, motivate and inspire others with your enthusiasm and passion, and work well in teams while building relationships and making our guests your top priority. You will be cross-trained to work within our food concept, working with team members and product and engaging our guests continuously throughout the day. This is a fast-paced position that requires efficiency and effectiveness and a passion for excellence to drive results.Do you have a passion for food? Are you committed to delivering an excellent experience for guests?

Requirements

• Specialty Coffee, Deli, or Restaurant Management experience
• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Nice To Haves

• Associate’s degree in business, retail management, or related field; or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Benefits

• Team Member discount up to 40%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees