Lead Specialist - Appointment Setter (Lancaster, PA)
Topline Heating & Air•Lancaster, CA
•Onsite
About The Position
Topline Heating & Air is seeking a motivated and enthusiastic Appointment Setter to join our growing team. If you have a passion for speaking with people, enjoy working in a fast-paced environment, and are driven by achieving goals, we'd love to hear from you!
Requirements
- At least 1 year of recent direct appointment setting experience (required)
- Excellent verbal and written English communication skills
- Comfortable speaking with homeowners and business owners
- Strong organizational skills and attention to detail
- Reliable, coachable, and able to work in a goal-driven environment
Nice To Haves
- Previous call center, inside sales, or customer service experience is a plus
Responsibilities
- Make inbound and outbound calls and send text messages to prospective customers
- Follow company scripts and processes to qualify leads
- Schedule qualified appointments directly into the calendar
- Handle basic customer objections professionally and confidently
- Accurately update customer information and interaction notes in the CRM
- Meet daily call and appointment-setting goals
Benefits
- Medical benefits beginning the first of the month following your start date
- 401(k) program with company matching
- Paid vacation and holidays
- Company-provided uniforms
- Continuing training and education opportunities
- Career growth and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
