Lead Specialist, Accessibility Solutions

Wiley Global Technology•Hoboken, NJ

About The Position

The Lead Specialist, Accessibility Solutions develops, implements, and continuously improves Wiley's Digital Accessibility Maturity Model, and leads our Accessibility Solutions team. We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

Requirements

Bachelor’s degree in a related field
3-5 years of experience in accessibility, compliance, or related field
Knowledge of WCAG, WAI-ARIA, Section 508, EN 301 549, and inclusive design best practices
Knowledge of accessibility laws including the ADA, Section 508, and the European Accessibility Act
Familiarity with XML, HTML, and CSS as used in publishing workflows
Experience with document accessibility and remediation
Experience with accessibility testing tools and methods (e.g., screen readers, automated testing tools, manual processes)
Competency with assistive technologies (JAWS, NVDA, VoiceOver, etc.) and adaptive strategies
Familiarity with JIRA and design systems.
Experience working in Agile or product development environments.
Ability to organize, coordinate, and direct team activities and results.
Writes clear, well-organized documentation and training materials, using appropriate style and tone
General understanding of financial information and the ability to generate and analyze cost information and other legal information.
Ability to build relationships and influence stakeholders.
Working knowledge of desktop publishing on a Macintosh/PC platform.
Thorough knowledge of MS Office suite of applications, and e-mail.

Nice To Haves

Knowledge of ONIX metadata standards and accessibility metadata fields
Prior experience in digital publishing and compliance management a plus.
Certifications such as CPACC, WAS, or other IAAP credentials are a plus.
Understanding of EPUB accessibility and validation.
Relevant work experience relating to license negotiation, contracts, and procurement.

Responsibilities

Develop and work closely with leaders across Wiley to complete, implement and continuously improve our Digital Accessibility Maturity Model.
Coordinate with leaders across the company to continually improve our ratings across the model's seven top-level dimensions (Communications; Knowledge and Skills; Customer Support; Information and Communication Technologies (ICT) Development Lifecycle; Personnel; Procurement; and Culture).
Manage process for commissioning third-party accessibility audits of key digital products.
Lead members of team in working with Product Managers to develop accurate test scripts, review the test results, and develop a remediation roadmap, accessibility statement, and FAQs for each tested product.
Procure and update as needed corporate-wide training modules for developing/creating born-accessible products and digital services.
Consult with content creators and developers on WCAG standards and compliance.
Develop and update as needed templates for common content file types.
Consult with content creators on technical issues or business trade-offs.
Advocate for the highest level of accessibility compliance in service to our customers and our employees.
Lead the Wiley Accessibility Guild; present in webinars or conferences on Wiley's Accessibility program and success; and communicate with all employees why accessibility matters and how it impacts their responsibilities at Wiley.
Stay informed on developments and updates to major s legislation (such as The European Accessibility Act and ADA Title II).
Consult with Wiley's Legal Department on how best to communicate changes to the business.
Impact the achievement of objectives for own team and other related teams.