Lead Spa Attendant - Greenwich

Sage + Sound•Greenwich, CT

4d•Onsite

About The Position

The Lead Spa Attendant is essential to the operation of our studios. They serve as a cleaning and maintenance leader overseeing all housekeeping operations across the studio. With strong time management skills, they will efficiently prioritize urgent maintenance needs. As a key member of the studio leadership team, the Lead Spa Attendant will drive success through keeping equipment and studio clean. Creating an inviting space for clients, ensuring everything is in operating order, and providing excellent hospitality.

Requirements

Strong hospitality skills and alignment with Sage + Sound’s Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Experience in or desire to learn about facilities management and maintenance.
Exceptional cleaning skills and a clear understanding of what constitutes a clean and sanitary environment.
Ability to communicate effectively and in a time-sensitive manner with supervisors, peers, subordinates, and clients.
Ability to follow instructions in a fast-paced environment.
Excellent organization and time management skills.
Detail-oriented mindset.
Proven dependability and reliability.
Friendly and personable attitude.
Ability to kneel, bend, reach, climb, and stand for long durations of time.
Ability to move and lift equipment and supplies of 20+ pounds.
Minimum age of 18 years.

Nice To Haves

Prior experience working with hand tools a plus.

Responsibilities

Work with the General Manager to ensure delivery of all brand standards and initiatives for all aspects of the studio
Consistently exhibit decision making and judgment based on safety, prevention, and high-quality client experiences
Conduct daily walk through of the studio and adhere to daily and weekly cleaning and maintenance checklists as well as upholding brand standards
Prepare studio spaces (lobby and locker rooms) before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, wiping mirrors and restocking amenities
Regular deep cleaning, organization, and service of common areas, including the lobby space, treatment rooms, retail shelves, locker rooms, hallways, and storage areas
Laundry services, including collecting, washing, and folding towels
Repair small studio fixes in all facilities spaces
Assist with communicating specific tasks or projects to the Facilities Team for a given day or shift
Communicate and escalate any facilities issues to the management team
Work with the General Manager to observe and communicate housekeeping team feedback and identify areas in need of improvement or staff in need of assistance or additional training.
Support with facilities training for all new and existing team members
Conduct regular maintenance inspections to ensure all equipment receives proper preventative maintenance on schedules created and/or previously established by the studio, standard best practices, and/or manufacturers guidelines
Plan and target areas of the studio needing immediate attention or repairs and in partnership with the General Manager help coordinate the project through completion
Maintain relationships with equipment technicians, contractors, and vendors