Senior Solutions Engineer

Retail InsightChicago, IL
$100,000 - $120,000Hybrid

About The Position

Our US client portfolio is evolving rapidly, and not just in scale, but in complexity and expectation. We partner with enterprise retailers and high-growth mid-market organisations who rely on us to design and deliver robust, scalable, and insight-led data platforms. Increasingly, these platforms sit at the heart of AI-enabled decision-making, and our clients expect senior technical leaders who can both engineer and influence. This is a hybrid role that blends hands-on engineering, solution architecture, and senior stakeholder engagement. You’ll operate as a trusted technical partner to our clients — shaping solutions, guiding delivery, and ensuring our platform evolves to meet the demands of modern, AI-driven data ecosystems.

Requirements

  • Proven experience working within a data engineering tech stack.
  • Confident with delivering complex, large-scale data solutions across multiple stakeholders.
  • Advanced proficiency in T-SQL and Python.
  • Hands-on experience with Databricks and modern cloud data ecosystems.
  • Background in solution architecture and designing production-grade data platforms.
  • Confident in client-facing environments, with the ability to influence senior stakeholders.
  • Comfortable operating in fast-paced, evolving environments with ambiguity.

Nice To Haves

  • Experience building or enabling data platforms that support AI / ML use cases.
  • Exposure to additional tools, frameworks, or languages that enhance modern data solutions.

Responsibilities

  • Take ownership of the end-to-end solution lifecycle; from shaping technical approaches through to delivery and optimisation.
  • Lead the design and evolution of our cloud-native data platform, ensuring scalability, resilience, and readiness for AI use cases.
  • Architect and build end-to-end data solutions, including large-scale pipelines for analytics and advanced data applications.
  • Act as a senior technical advisor to US-based clients, translating business needs into pragmatic, scalable solutions.
  • Own delivery across complex, multi-stakeholder environments, balancing speed, quality, and long-term platform sustainability.
  • Partner with clients to navigate ambiguity, prioritise effectively, and drive outcomes, identifying and mitigating technical and delivery risks early.
  • Champion best practices across data quality, governance, security, and reliability.
  • Evaluate and introduce emerging tools and technologies to improve performance and accelerate delivery.
  • Coach and mentor engineers, fostering a high-performing, collaborative engineering culture.
  • Work closely with Product, Delivery, and Customer Success teams to shape and execute solutions.
  • Establish and uphold engineering and architectural standards across projects.
  • Contribute to hiring and developing engineering talent as the team scales.
  • Act as a bridge between commercial, product, and technical teams, ensuring alignment and clarity.

Benefits

  • Hybrid work model (typically 2 days in the office) with flexibility based on business needs.
  • Work from anywhere policy.
  • 25 days annual leave (+ bank holidays), increasing with length of service.
  • Extra day off for your birthday.
  • Summer hours.
  • Access a vast range of courses through our learning platform.
  • Structured career progression plans.
  • Private Medical Insurance.
  • A healthcare cash plan.
  • Mental health support via Help@Hand.
  • Workspace assessment for a safe and productive home setup.
  • Paid volunteer days.
  • Donate to your chosen charity through salary sacrifice (company will match).
  • Give as You Earn.
  • Car purchase scheme.
  • Access to additional benefits through our online platform, including gym discounts.
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