Lead Solutions Architect

Telsource Corporation•Strongsville, OH

About The Position

This hands-on role combines software architecture, lead development, technical mentorship, and strategic technology advising. The Lead Solutions Architect works closely with the IS Manager, Business Analysts, and development teams to define technical strategy, guide solution architecture, mentor developers, and drive modernization across Acuative’s application ecosystem. The position supports a proprietary ERP platform, enterprise workflow automation, ITSM strategy and ServiceNow evaluation, integrations and API development, application modernization, technical debt reduction, DevOps and CI/CD improvements, AI-enabled productivity and automation, and the growth of domestic and offshore development teams. The architect helps set platform direction and solve complex technical challenges while remaining involved in development. Acuative’s technology environment includes C#, .NET Framework and modern .NET, Angular, SQL Server/T-SQL, GitLab, REST APIs, a proprietary ERP platform, Cherwell ITSM, and ServiceNow under evaluation. The environment is predominantly on-premises due to customer and regulatory requirements, with selective use of cloud and hybrid technologies where appropriate.

Requirements

  • 10+ years of software development experience.
  • 5+ years in architecture or technical leadership roles.
  • Deep expertise with C#, .NET, Angular, and SQL Server.
  • Strong experience with GitLab and CI/CD pipelines.
  • Experience designing enterprise application architectures.
  • Experience leading or mentoring software development teams.
  • Excellent communication and stakeholder management skills.
  • U.S. Citizenship.
  • Ability to obtain and maintain a U.S. Government Public Trust clearance.

Nice To Haves

  • Experience with ERP platforms or highly customized enterprise applications.
  • Experience with ServiceNow or enterprise ITSM platforms.
  • Experience in managed services, telecommunications, networking, or field services.
  • Experience supporting public-sector or regulated environments.
  • Experience with AI-assisted software development and automation technologies.
  • Familiarity with ITIL and service management processes.

Responsibilities

  • Serve as the senior technical leader for Acuative’s application ecosystem.
  • Establish architecture standards, development practices, and engineering guidelines.
  • Mentor developers and grow technical capabilities across the organization.
  • Conduct architecture, design, and code reviews.
  • Design scalable, secure, and maintainable enterprise solutions.
  • Define integration strategies between internal and external systems.
  • Guide long-term application and technology roadmaps.
  • Ensure solutions align with business objectives and operational requirements.
  • Participate in hands-on software development for strategic initiatives.
  • Lead modernization efforts and platform evolution.
  • Solve complex application, integration, and data challenges.
  • Improve application quality, reliability, and performance.
  • Lead GitLab-based source control and CI/CD strategy.
  • Promote DevOps and DevSecOps practices.
  • Improve deployment automation, testing, and release management.
  • Establish standards for maintainability, observability, and operational support.
  • Support enterprise workflow automation, ITSM strategy and ServiceNow evaluation, AI-enabled productivity and automation, and development-team growth.

Benefits

  • Opportunity to lead architecture for business-critical enterprise systems.
  • Opportunity to influence technology strategy and modernization efforts.
  • Direct partnership with business leadership and product stakeholders.
  • Opportunity to help shape a growing development organization.
  • Work with modern Microsoft technologies and enterprise-scale systems.
  • Opportunity to make a measurable impact on business operations and customer success.
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