Lead Solution Architect- Digital Workplace (Contract)

World Wide Technology Healthcare Solutions • Jenks, OK

5h • $140,000 - $175,000 • Remote

About The Position

As a Lead Services Solution Architect specializing in Digital Workspace solutions within the Solutions group, you will develop enterprise digital workspace services across collaboration and audio-visual platforms, end-user device modernization, virtual desktop infrastructure, strategic advisory engagements, unified communications, and contact center technologies. You will translate customer requirements into structured, delivery-ready digital workspace solutions.
You will independently navigate modern digital workspace architectures while developing competitive business cases, cost estimates, and risk-adjusted pricing strategies. In this role, you will lead technical discovery sessions to identify business drivers, technical requirements, environmental constraints, and operational dependencies, translating these findings into detailed scopes and commercially sound engagement models.
This role requires deep digital workspace экспертиза and strong professional services discipline. As a senior individual contributor, you will serve as the deal “quarterback,” owning solution development from discovery through final approval prior to submission. You will align architects, sales teams, and delivery stakeholders to a unified, executable solution, ensuring technical accuracy, scope clarity, and commercial viability.

Requirements

• Bachelor’s Degree required, Master’s degree preferred
• A minimum of 10 years' progressive experience in a related field required
• 10+ years of experience in customer engagement, solution design, or technology delivery, with 3 - 5 years of leadership experience
• Ability to communicate and collaborate with senior client leaders, as well as internal WWT team members, driving towards a strategic solution
• Demonstrated ability to drive innovation and conceive creative solutions to intricate or ambiguous problems within collaborative team settings
• Technical mastery of one or more key domains
• Team leadership skills, ability to orchestrate teams in developing multiple solutions

Responsibilities

• Enterprise Digital Workspace Solutions: Lead solution opportunities by defining clear scope, validating requirements, and developing practical, implementable digital workspace solutions across collaboration and audio-visual platforms, end-user device modernization, Microsoft 365 and endpoint management, virtual desktop infrastructure, unified communications, and contact center technologies.
• Opportunity Alignment & Discovery: Work closely with account teams to qualify opportunities, lead structured discovery sessions, validate scope boundaries, and align solutions to customer technical and operational needs.
• Financial Modeling & Estimation: Develop cost estimates that factor in delivery complexity, sequencing, and execution risk. Independently build detailed, activity-based Level of Effort (LoE) models using task-level work breakdown structures (WBS), resource alignment, and phased timelines aligned to a centralized delivery model.
• Proposal & SOW Development: Craft clear, defensible proposals aligned to defined scope and delivery outcomes. Translate approved scope and LoE into formal Statements of Work (SOW), including deliverables, milestones, assumptions, exclusions, acceptance criteria, and governance structure.
• Risk & Deal Governance: Serve as the final solution authority prior to submission, ensuring scope clarity, delivery feasibility, and margin protection. Assess integration complexity, customer readiness, scale, and third-party dependencies, incorporating mitigation strategies and contingency into pricing and contractual language.
• Cross-Functional Collaboration: Build strong working relationships across sales, delivery, and services teams to ensure alignment and execution readiness within a centralized delivery model.
• Performance Expectations: Success in this role is measured by solution quality, estimation accuracy, defensibility of scope, margin performance, and the ability to enable sales teams to successfully close services engagements.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level