Lead, Solar Account Management

IGS Energy

3d • Remote

About The Position

The position provides direct supervisory leadership, coaching, training and positive motivation to a team of Solar Account Managers. The Lead is a sales centric role and like the Solar Account Managers, this position provides potential customers with expertise and education on residential solar products, helping homeowners become smart energy consumers.

Requirements

• Firm understanding of solar equipment and construction beyond solar leasing (e.g., inverters, modules, power optimizers, batteries/storage, racking, ground mounts, and other critical equipment related to constructing solar projects).
• Obtained any required solar industry standard certifications to prove aptitude and knowledge regarding the solar industry (e.g., NABCEP/SEI).
• Strong technical systems knowledge for CRMs and ability to manage multiple platforms weekly/daily.
• Sound understanding of Choice 360 system and IGS Energy Resi Commodity/HW Products.
• Basic knowledge of residential solar purchase options, including but not loan requirements, loan approvals, and ITC/IRA/SREC impacts to solar ownership.
• Regularly updates data points in CRM systems to reflect project status and progress, and audits team data as well.
• Maintains a good day-to-day calling pace to ensure an appropriate number of appointments are set weekly.
• Responds to any customer inquiries, including requests for quotes, typically within 24 hours or the next business day.
• Provides accurate solar quotes with minimal to no errors.
• Manages multiple pricing options with varying equipment configurations.
• Proper document management for all products via shared drive or SolarPath.
• Proficiently manages solar projects from the first point of contact to project completion.
• Efficiently articulates to Leadership any technical/project issues that may arise related to day-to-day responsibilities and/or solar projects.
• Ability to assist Leadership with training, as needed, for new hire onboarding.
• Proven track record of meeting and exceeding sales goals.
• Customer focused, results oriented.
• Strong time management skills; act with a sense of urgency.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Sales, or related field is preferred.

Responsibilities

• Partners with Manager on new hire onboarding and manages day to day activities of assigned SAM/Sr. SAM team by providing coaching, training and expertise.
• Leads by example by fulfilling personal sales goals and expectations while driving overall team sales goals and expectations.
• Communicates regularly with Manager on team performance accomplishments, areas for improvement, associated action plans for improvement, and associated trends in either category that impact the business positively or negatively.
• Works with Manager on weekly team meeting facilitation.
• Conducts documented coaching/training sessions with team and communicates results to Manager.
• Audits Sales Calls and Sales Meetings to ensure quality, accuracy, and sales effectiveness standards are met.
• Manages team schedules, expenses, and time off requests.
• Works with Manager to conduct/complete expectation conversations, including performance management when needed.
• Ensure that all Solar Account Managers are delivering consistent sales messaging and brand representation. This includes an accurate representation of products and ensuring an exceptional customer experience.
• Ensure personal and team adherence to company policies and practices.
• Collaborates with Manager to support Solar Account Managers recruitment activities.
• Represents, as needed, company at public events such as home shows, auto shows, career fairs, etc.
• Other duties/responsibilities may be assigned.

Benefits

• Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.
• Robust support through Headspace and free mental healthcare visits for you and your dependents.
• Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
• Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.
• paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level