Lead Software Engineer, ServiceNow HRSD
About The Position
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. The Lead Software Engineer, ServiceNow reports directly to the Engineering Manager. As a Lead Software Engineer, ServiceNow, you would be responsible for leading the design, development, and evolution of enterprise‑grade ServiceNow solutions with a strong focus on Human Resources Service Delivery (HRSD). This role requires a hands‑on who combines deep platform expertise, modern UX development and integration architecture to deliver scalable, secure, and business‑aligned ServiceNow solutions. Responsibilities include working closely with the product management team to ensure we deliver the best user experiences.
Requirements
- Advanced ServiceNow scripting (JavaScript, Script Includes, Business Rules, Client Scripts)
- Flow Designer and advanced workflow orchestration
- Performance tuning, upgrade planning, and technical debt management
- Human Resources Service Delivery (HRSD)
- Employee Center Pro
- UI Builder and Next Experience Playbook experience
- Integration Hub and enterprise integrations
- Now Mobile Studio
- 8+ years of overall IT experience
- 6+ years of hands‑on ServiceNow development and architecture experience
- Proven experience leading complex, enterprise‑scale ServiceNow implementations of HRSD
- Excellent communication, leadership, and problem‑solving skills
Responsibilities
- Own the end‑to‑end ServiceNow implementation across HRSD
- Design scalable, upgrade‑safe solutions aligned with ServiceNow best practices and enterprise standards
- Lead technical design reviews and architecture governance
- Optimize customer experience using modern UI and AI‑assisted workflows
- Design & Architect ServiceNow Integrations using Integration hub and custom APIs
- Ensure data security, role‑based access, and compliance
- Platform adoption on new tools and technologies available by ServiceNow
- Lead adoption of ServiceNow AI capabilities
- Identify opportunities where AI meaningfully reduces manual effort and improves service outcomes
- Act as a trusted advisor to Business leaders, product owners & enterprise architect
- Influence roadmap planning, platform strategy, and prioritization decisions
- Promotes a supportive and collaborative teamwork environment across diverse groups
- Evaluates interdependencies; thinks critically / systemically when solving problems
Benefits
- robust health insurance plans, including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- up to $30,000 in Adoption Assistance
- up to three weeks of vacation annually
- generous Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- significant Home Purchase Discounts
- Everyone’s Included Day
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
