Lead Software Engineer, Middleware Reliability Engineering

Visa•Foster City, CA

1d•Hybrid

About The Position

Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. As a Lead Software Engineer, you'll lead our automation and observability initiatives ensuring billions of transactions flow seamlessly across the world's largest payment network.

Requirements

10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.
10+ years of proven experience in DevOps or SRE roles, with a strong focus on middleware technologies.
Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar.
Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker).
Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin).
Proficiency in infrastructure-as-code tools such as Terraform and Ansible.
Hands-on experience with CI/CD pipelines and Jenkins.
Familiarity with AI/ML frameworks and chatbot integrations for operational automation.
Understanding of middleware technologies (Message Queues, Service Bus, API Gateways).
Experience with application servers (Tomcat, JBoss, WebSphere).
Knowledge of integration platforms and their deployment patterns.
Proficiency in troubleshooting and performance optimization.
Experience with HashiCorp Vault and secret management.
Understanding of security best practices and compliance requirements.
Knowledge of identity and access management principles.
Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.

Responsibilities

Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.
Leverage expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
Enhance continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and other relevant tools to accelerate software delivery and improve code quality.
Integrate middleware products with Prometheus and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
Lead our evolution toward cloud-native solutions and modern DevOps practices.
Develop integrations with AI/ML frameworks and chatbots to enhance automation and operational intelligence.
Mentor team members and promote DevOps best practices across the organization.