Lead Software Engineer, DevOps

Universal Orlando•Orlando, FL

About The Position

The Lead Software Engineer, DevOps designs, implements, and maintains CI/CD pipelines that meet Development, IT Security, and Program Governance requirements. The role is responsible for the architecture and design of the DevOps platform, mentoring junior team members, and implementing infrastructure and processes that support monitoring and observability for servers, applications, and networks. The position collaborates with leadership, technical leads, and teams to build reliable, consistent infrastructure throughout the pipeline, and leads projects that help transform the business to a DevOps culture. It also supports technical staff in resolving problems and maintains tools for the CI/CD pipeline and continuous monitoring in the UPT ecosystem. The role includes environmental, health, and safety responsibilities under established Universal Orlando policies and procedures, along with other duties as assigned.

Requirements

  • Bachelor’s degree in Computer Science, MIS, Engineering, or equivalent experience.
  • At least 7 years of experience in software engineering or IT, including software development experience and expert understanding of DevOps principles.
  • Extensive experience setting up and maintaining a CI/CD pipeline.
  • Extensive experience with container technology implementation and system design, including Kubernetes, Docker, and Rancher.
  • Strong background in scripting and automation languages such as Ansible, Python, and PowerShell.
  • Strong technical and interpersonal leadership skills, with the ability to lead and mentor a technical team.
  • Passion for continuous improvement and experience with process analysis and improvement.
  • Expert ability to debug and troubleshoot applications using logging tools.
  • Extensive experience evaluating new technologies and objectively presenting technical options to senior leadership.
  • Strong analytical, planning, and organizational skills, with the ability to manage competing demands.
  • Experience integrating with enterprise applications.
  • Experience with Linux operating systems.
  • Extensive knowledge of software and systems development and Agile methodologies and processes.
  • Proven experience interacting with business and technical project stakeholders at all levels, or an equivalent combination of education and experience.
  • Consistent attendance is a job requirement.

Nice To Haves

  • Knowledge of Atlassian Suite tools (Jira and Confluence), GitHub, GitLab, and Jenkins.
  • Knowledge of ServiceNow, Elastic APM, Prometheus, Grafana, SolarWinds, and SQL.
  • Experience with Windows IIS servers.
  • Agile certifications, such as Scrum Master.

Responsibilities

  • Collaborate with leadership, technical leads, and teams to design and develop infrastructure that maximizes environment availability throughout the pipeline and ensures configuration consistency.
  • Lead the design and development of projects that transform the business to a DevOps culture.
  • Assist other technical staff in resolving problems.
  • Maintain tools that enable the CI/CD pipeline and analyze requirements from onboarding requests.
  • Maintain tools that enable continuous monitoring in the UPT ecosystem.
  • Follow established environmental, health, and safety policies, procedures, training, and team-member involvement activities.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation package.
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