Lead Social Worker - Case Management (Full-Time, Exempt)

Enloe Health • Chico, CA

8d • Onsite

About The Position

The Lead Social Worker provides clinical leadership, operational oversight, and advanced social work services within the Case Management Department. This role supports high-quality, patient-centered care through psychosocial assessment, care coordination, discharge planning, resource management, and interdisciplinary collaboration. The Lead Social Worker serves as the first-line clinical lead for social work staff, providing mentoring, education, consultation, and performance support while ensuring compliance with regulatory, ethical, and professional standards.

Requirements

• Master’s degree in Social Work from accredited program
• Three years experience in a medical setting
• Experience in case management and discharge planning.
• Current CPR Certification
• Advanced skills in Clinical Social Work, including Case Management assessment, planning, intervention, and evaluation.
• Strong crisis intervention skills.
• Knowledge of Bio-Ethics, CISM, and other committees and policies pertinent to Social Work in the medical setting.
• Critical thinking and analytical skills.
• Excellent communication and interpersonal skills to establish a high degree of rapport and professional interaction.
• Ability to maintain strict confidentiality at all times.
• Ability to build positive working relationships with physicians and external agencies.
• Ability to communicate with multiple levels of the organization (e.g., managers, physicians, clinical, and support staff).
• Knowledge of state and federal funding sources and local community services.
• Understanding of third-party reimbursement methodologies.
• Understanding of Centers for Medicare and Medicaid (CMS) Conditions of Participation (CoP) relating to the scope of Case Management and other Federal/State mandates for discharge planning.
• Working knowledge of regulatory and managed care requirements, hospital information systems and mechanism of utilization review.
• Capable of using Microsoft Office Suite, EPIC, MIDAS, Chart Maxx and other computer programs for a variety of support functions.
• Ability to utilize critical thinking skills and make independent decisions.
• Ability to lead, motivate, delegate, and problem solve.
• Assessment, planning, intervention, and evaluation of patient care.
• Demonstrates clinical SW knowledge as evidenced by completion of ACAT.
• Updates knowledge by completion of the Skills Fair on an annual basis, and independent study.
• Possesses flexibility and adapts quickly to assess day to day barriers and challenges to throughput and department operations.
• Organizational and multi-tasking skills are essential.
• Must be able to fulfill the essential functions of the position.

Nice To Haves

• Experience in acute medical care
• Case Management Social Work
• Licensed Clinical Social Worker (LCSW) in California.
• Previous supervisory, lead, or program coordination experience.

Responsibilities

• Provides clinical leadership, operational oversight, and advanced social work services within the Case Management Department.
• Supports high-quality, patient-centered care through psychosocial assessment, care coordination, discharge planning, resource management, and interdisciplinary collaboration.
• Serves as the first-line clinical lead for social work staff, providing mentoring, education, consultation, and performance support.
• Ensures compliance with regulatory, ethical, and professional standards.
• Addresses psychosocial/disease management/resource utilization aspects of patient care including issues impacting compliance/self care related to disease or illness and cultural issues.
• Works autonomously to carry out the priorities of the department and the organization including high census, throughput, and interdisciplinary team facilitation.
• Collaborates with LEAD RNCC multiple times a day to plan and coordinate scheduling, barrier removal, staffing, and other challenges to throughput and high quality care delivery.

Benefits

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior