Lead Sleep Equipment Specialist

Performance Home Medical • , WA

2d • Onsite

About The Position

Performance Home Medical has been a leader in providing quality products and services since 1995. At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier. We are looking for a dedicated professional with a strong background in customer service and exceptional attention to detail to join our team as a Lead Sleep Equipment Specialist. This position requires a professional who demonstrates excellent communication and organizational skills, promotes positive patient experience, and provides clinical and operational support to the SES team. As the Lead Seep Equipment Specialist, you will be responsible for overseeing the day-to-day operations of the clinical team within your designated region. The Lead maintains consistent communication with team members to promote collaboration, address operational needs, and ensure positive outcomes for our patients.

Requirements

• Strong background in customer service
• Exceptional attention to detail
• Excellent communication and organizational skills
• Valid Driver’s License and vehicle to use for home visits
• Ability to work independently
• Quick learner in a fast-paced environment

Responsibilities

• Setup, operate, troubleshoot, and instruct upon medical devices such as CPAP / Bi-level.
• Inspect and test equipment function as necessary
• Provide timely follow-up for patients and caregivers as needed
• Complete documentation thoroughly in a timely manner as required
• Serve as the designated lead and point of contact for Sleep Equipment Specialists (SES) in the region.
• Train, mentor, and support SESs to ensure consistent clinical practice, documentation, and patient experience.
• Coordinate schedules and support workload balancing across the region.
• Review and oversee timesheets for accuracy and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed