Lead Skin Expert- Assistant Manager
About The Position
FACE FOUNDRIÉ is an efficient + effective focused facial bar providing affordable, approachable, and accessible skincare in a modern + inclusive environment. Specializing in all things face — facials, lashes, brows, and skincare — FACE FOUNDRIÉ is redefining the skincare experience through innovative services, expert techniques, and results-driven treatments. As a rapidly growing brand in the skincare industry, we are passionate about creating confidence in our clients while fostering a collaborative, energetic, and welcoming workplace for our team. Featured in publications including Forbes, Entrepreneur, and Marie Claire, FACE FOUNDRIÉ continues to raise the standard in skincare by delivering efficient and effective services that meet clients wherever they are in their skincare journey. We are seeking individuals who are passionate about skincare, driven by leadership, and eager to make a meaningful impact in the beauty and skincare industry.
Requirements
- Active AP MN Esthetician License required
- Strong customer service, communication, and leadership skills
- Ability to coach, motivate, and support team members in a positive and professional manner
- Passion for skincare, sales, education, and guest experience
- Ability to multitask and thrive in a fast-paced environment
- Availability to work nights, weekends, and onsite events as needed
Nice To Haves
- 1–2 years of leadership experience preferred
- 1–2 years of salon, spa, or beauty industry experience preferred
Responsibilities
- Greet guests in a timely, professional, and welcoming manner
- Support the Store Manager with scheduling adjustments, staffing needs, team breaks, and daily operational flow
- Assist with inventory counts, product ordering, shipment receiving, and inventory accuracy
- Help drive store and individual sales goals, including services, retail, memberships, and rebooking
- Support operational efficiency and ensure FACE FOUNDRIÉ standards are consistently maintained
- Report directly to the Store Manager and provide support in achieving overall store performance goals
- Assist in onboarding and training Skin Experts to ensure confidence in: Service protocols, Product knowledge, Retail sales, Membership sales, Compliance and sanitation standards
- Train both new and existing Skin Experts on updated protocols, products, services, and ongoing education initiatives
- Support leadership in holding the Skin Expert team accountable to performance benchmarks and company initiatives
- Confidently conduct coaching conversations and provide constructive feedback to support team growth and development
- Assist with product knowledge, retail, and membership training for both Skin Experts and Front Bar Receptionists
- Support the Store Manager in maintaining all FACE FOUNDRIÉ service and operational standards
- Support marketing initiatives including events, pop-ups, partnerships, and community outreach opportunities
- Assist with creating social media content that aligns with FACE FOUNDRIÉ brand standards
- Help promote national campaigns, local promotions, and brand initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
