Lead Site Specialist - 1st Shift

Thermo Fisher Scientific • Worcester, MA

1d • Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs. This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations. Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations. Deliver on committed contractual scope of work. Assist with tracking business metrics. Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to identify savings and opportunities. Implement SOPs, conduct site audits, and assist with completion of annual physical inventory. Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives. Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively. Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as . May perform other responsibilities as assigned by management

Requirements

• High school diploma or equivalent required.
• 3+ years of progressive, proven experience.
• Experience working in Good x Practice (GxP) environment.
• Leadership abilities and interpersonal skills.
• Strong verbal and written communication skills.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
• Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.
• Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.
• Regularly required to stand or walk for prolonged periods.
• Ability to work overtime, as needed.
• Must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements.

Nice To Haves

• Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
• Military Service/Training in lieu of a degree may also be considered.
• International Air Transport Association (IATA)/ U.S. Department of Transportation (DOT) Hazardous Goods certification.
• Knowledge of OSHA General Industry requirements are also a plus.

Responsibilities

• Directs the daily workflow for a small team under the direction of the site lead and/or supervisor.
• Oversee service offerings including order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
• Lead a diverse cross-functional team of on-site lab specialists.
• Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
• Deliver on committed contractual scope of work.
• Assist with tracking business metrics.
• Act as liaison between customer and Thermo Fisher Scientific.
• Coordinate onsite vendor escorting and customer visits as the site subject-matter expert.
• Act as a resource to identify savings and opportunities.
• Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
• Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
• Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
• Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations.
• May perform other responsibilities as assigned by management.

Benefits

• Competitive remuneration
• Annual incentive plan bonus
• Healthcare
• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO)
• 10 paid holidays annually
• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance
• Short- and long-term disability
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED