Lead Site Reliability Engineer

Lumen Technologies • Remote, OR

7d • $105,786 - $155,152 • Remote

About The Position

Lumen is seeking a Lead Site Reliability Engineer to drive transformational change and operational excellence. The role combines building and operating systems with proactively identifying gaps, challenging legacy approaches, and delivering improvements to customer experience. The engineer will own platform engineering standards across Azure Public and Azure Government clouds, lead CI/CD and observability design, and partner with development teams to deliver scalable, secure, compliant, high-availability services. This position is fully remote within the United States.

Requirements

• At least 8 years of experience in DevOps, platform engineering, or SRE roles.
• At least 2 years leading teams or cross-functional initiatives.
• Deep expertise in Azure Public/Government cloud services and resource management.
• Hands-on experience with AKS, Helm 3, Flux CD/GitOps, and Docker.
• Experience with Prometheus and Grafana, including metrics, alerting, and dashboards.
• Proficiency with Nginx and Kong for ingress and API gateway capabilities.
• CI/CD automation experience using Jenkins and GitHub Actions.
• Strong automation and debugging development skills in Python, Go, or TypeScript, and Bash or PowerShell.
• Proven experience with infrastructure as code using Terraform or similar tools such as Bicep, policy as code, and secure SDLC integrations.
• Ability to obtain GSA Tier 2 Suitability Clearance.
• Must be willing to undergo the GSA Tier 2 Suitability Clearance process after onboarding.

Nice To Haves

• Experience with Azure Government, FedRAMP controls, and ATO support.
• Certifications such as AZ-104, AZ-305, AZ-400, CKA/CKAD, or Terraform Associate.

Responsibilities

• Design, build, and operate AKS clusters with enterprise guardrails, including RBAC, pod security policies, node pools, autoscaling, and upgrade strategies.
• Implement GitOps with Flux CD, define Helm chart standards, and manage chart lifecycles with Helm 3.
• Establish container platform best practices for Docker images, multi-stage builds, SBOMs, vulnerability scanning, and base-image governance.
• Configure Nginx ingress and Kong API gateway, including routing, rate limiting, mutual TLS, JWT/OAuth2 authentication, and WAF integration.
• Set up Prometheus metrics scraping, alert rules, and exporters, and integrate Grafana for dashboards and SLO/SLA visualization.
• Lead Jenkins pipeline automation and GitHub Actions workflows for build, test, and deployment, using reusable templates and environment promotion strategies.
• Build infrastructure-as-code and policy-as-code pipelines using Terraform or similar tools such as Bicep, with automated validations, pull-request gates, and compliance checks.
• Architect and enforce secure Azure Key Vault integrations for secret, key, and certificate management; automate cert-manager/issuer workflows (ACME/PFX).
• Design and implement Azure networking, including VNets, NSGs, route tables, Private Link, firewall rules, egress control, and traffic segregation in hub-spoke models.
• Operate and integrate Azure Blob Storage, Azure Redis Cache, PostgreSQL, Azure Cosmos DB (Mongo API), and Azure Service Bus.
• Own platform engineering standards across Azure Public and Azure Government clouds and lead CI/CD and observability system design.
• Partner with development teams to deliver scalable, secure, compliant, high-availability services.

Benefits

• Comprehensive package featuring a broad range of health, life, and voluntary lifestyle benefits and other perks supporting physical, mental, emotional, and financial well-being.
• Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed